| Question: |
Good day!Can`t log into the site. My ip ***.***.***.***It`s not blocked on the server? Or is it my ISP doing something? |
| Question: |
Website ***.*.* |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
http://*.*.**/****************************/**********/*****/*******/Snymok.* |
| Answer: |
the Site is running and available, You probably blocked by the provider |
| Question: |
How it is problematic to transfer our website to another ip? |
| Answer: |
Change the IP on the other one? In another country? Change the IP on the server does not change its location. |
| Question: |
Clear. Thank you |
| Answer: |
Request your service provider and ask him about the lock. |
| Question: |
Good day! The site does not work ***.*.* |
| Answer: |
Hello. Your website will be available to You in the near future. We apologize for the inconvenience.
In a data center network issues |
| Question: |
Hello!Again there is no access to the site. |
| Answer: |
Hello. Your website prekrasno works. What error do you show? |
| Question: |
Already working |
| Answer: |
Thank you for contacting our support team.
|
| Answer: |
ok |
| Question: |
Again the problem. The website *.***.*.* incredibly slowed down. In ispmanager can`t get |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
http://*.*.**/**************************/**********/*****/*******/Snymok.* |
| Question: |
http://*.*.**/***********************/**********/*****/*******/*.* |
| Answer: |
clear browser cache |
| Question: |
I went from the computer through the *Opera. employee on another desktop I went with * and *. Everywhere the site is very slow, and the remote server does not boot. FTP, too (*). Where to clean? |
| Answer: |
the site has external connectivity? |
| Question: |
Set the parser news |
| Answer: |
Predostavit please ping to IP ***.***.***.** |
| Question: |
http://*.*.**/*****************************/**********/*****/*******/*.* |
| Answer: |
please Wait |
| Answer: |
do You use proxy? |
| Question: |
no |
| Answer: |
please Wait.
|
| Answer: |
ok |
| Question: |
Friends, again the same problem. What is the reason? |
| Answer: |
please Check now.
|
| Question: |
Works |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
Still the same problem. Our provider swears that does not block our access. Our subnet is banned on the server? Please understand. it is very inconvenient to work with. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
C:\\Windows\\system**>***.*.*Tracing route to ***.*.* [***.***.***.**]with the maximum number of hops **: * ** * * ** *bitrixserver.*.*.* [***.***.***.**]Trace complete. |
| Question: |
C:\\Windows\\system**>***.*.*Tracing route to ***.*.* [***.***.***.**]the maximum number of jumps **: * * * * timed out for the request. * ** * * ** *bitrixserver.*.*.* [***.***.***.**]Trace complete. |
| Answer: |
according to Transervice access you have complete. you widget at the address of the site? |
| Question: |
Now part of the site loaded SOMETIMES, then the endless waiting |
| Answer: |
on the site which is me |
| Question: |
it is the question? |
| Answer: |
Yes |
| Question: |
no. work in a regular mode. what could it be? |
| Answer: |
ask where you can observe the problem? what was the link? |
| Question: |
any link site. it just stops working. |
| Answer: |
You can log in to admin panel and view the logs from the site* |
| Question: |
In Bitrix the event Log anything at this time. |
| Answer: |
the problem is checked |
| Answer: |
please Check now.
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