| Question: |
Account zablokirovan hosting account is blocked, the reasons can be the following:You are behind on payment for hosting, after hosting renewal, the account will be unlocked automatically.You run a test hosting.Your hosting account`s violation of any applicable laws or regulations of our hosting.All the questions You can solve in Your billing account and open a ticket in the section of Those.support, if you do not find the answer.If You are not able to pay, You can defer payment of hosting up to ** days. For registration deferment see in Your billing account \"suspended hosting\". |
| Answer: |
Hello. With your acconut conducted a mass mailing. That it was for distribution. |
| Question: |
no one did, Well, let`s default scheme, block *, open website, run a virus scan and start to clean |
| Answer: |
Hello. Your account has been temporarily suspended due to spam. If the spam sent out is not You then probably Your site has been hacked. we will check Your account for viruses and will provide a report and full access so You could fix the problem
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| Answer: |
access is opened. the report in the public_html folder AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
| Question: |
and odd no AntiVir nothing wrong then |
| Answer: |
the log distribution otpravlen on [email protected] |
| Question: |
Good morning, we again *, and I can not begin to scan for viruses, open any access) |
| Answer: |
Hello. Your account has been temporarily suspended due to spam. If the spam sent out is not You then probably Your site has been hacked. we will check Your account for viruses and will provide a report and full access so You could fix the problem
|
| Question: |
great news, really looking forward to) |
| Answer: |
report here public_html/AI-BOLIT-REPORT-__-*****-**-**-****_**-**.html |
| Question: |
thank you, and * closed? |
| Answer: |
with smtp we never close . only php mail |
| Question: |
OK) |
| Answer: |
Thank you for contacting our support team.
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| Question: |
wait, let me see that there is a virus and again you will write) |
| Answer: |
ok |
| Question: |
Good evening, like, cleaned. Run the test again? |
| Answer: |
Hello the test is run. the report will be in the same folder |
| Question: |
Good day, how can we check to run virus due to this *? |
| Answer: |
Hello. we check the |
| Answer: |
the root account avail AI-BOLIT-REPORT-__-******-**-**-****_**-**.html validation report. |
| Question: |
Laziness is good, but I have something to report I do not see anything fatal, I somewhere not there look? |
| Answer: |
change the password on the website and check what would have been installed the latest updates |
| Question: |
So, what happened that kept us? |
| Question: |
Second, how can I do this if I have everything closed ?) |
| Answer: |
please Wait, the Question is sent to the administrator. |
| Answer: |
Your hosting active |
| Question: |
and where *** a mistake? |
| Answer: |
download the file check via ftp and fix the problem |
| Question: |
change passwords on the website and check what would have been installed the latest updates**-**-**** | **:**:**admin* |
| Question: |
and I wrote to you that the report of Dr. Dolittle no viruses and updated version of nothing shows |
| Answer: |
ok |
| Question: |
can watch that now eats resources? |
| Answer: |
specify what resources |
| Question: |
thanks working version, the story is the same, the website can not be opened because of lack of resources. * |
| Answer: |
where do you see the lack of resources? provide a link to the page where you can uvijet problem |
| Question: |
already anywhere. thanks |
| Answer: |
Thank you for contacting our support team.
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