| Question: |
Hello I can not go to remote desktop *IP : *.testforhost.*have paid recently , VPS is already active? |
| Question: |
and FTP is also not working |
| Answer: |
Hello. Expect the amps. the problem is checked. |
| Answer: |
Check the amps. now. If not work then as a temporary option can be used to connect IP address: ***.***.***.** |
| Answer: |
Soobshite amps. were You able to connect? |
| Question: |
Hello again , no went =( |
| Answer: |
please describe problemu more. what do you see a connection error has occurred |
| Question: |
First is setup a remote session and then error \"unable to connect to the remote computer . Repeat the connection attempt . If the problem is repeated, contact the owner of the remote computer or your network administrator \" .Screens attached .https://*.*.*****#/We also have other Windows*VPS on EraHost ,there are connecting without problems at any time . |
| Question: |
With FTP the problem is analogous to https://*.*.*****here is the connection log :Status: resolving the IP address for *.testforhost.*Status: Connected ***.***.***.**:**...Status: Connection established, waiting for invitation...Error: could not connect to server |
| Answer: |
You have a windows server, please specify what ftp You hotjet to connect? windows no ftp You Have vozmojnosti check podkluchenie from another ISP? try the same ip ***.***.***.** to connect |
| Question: |
to connect to the table turned out , thank you .but as there is no FTP in rate indicated that there is additional space under * = +** GB *---I have a letter But can`t connect to FTP ...:**.**.**.***FTP login:password dergunovFTP:****@**** |
| Answer: |
the address of the ftp server ***.***.***.*** this is an external server. it is not associated with your. this is a separate server with only ftp access |
| Question: |
does not connect https://*.*.***ftp%**.* |
| Answer: |
Disable TLS, or accept the certificate |
| Question: |
https://*.*.******ftp_step**.* |
| Answer: |
specify what data you WLI? we just joined |
| Question: |
already working , thanks for the help |
| Answer: |
Thank you for contacting our support team.
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