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Question: Hello!Tell me what to do to mail for ssl channels* go through the server under the name of my domain and not *.*.*.*
Answer:

Hello.

the Question referred to the administrator, wait for amp.

Question: thank you!
Answer:

Hello. for this you need to send mail directly via smtp through Your Inbox

Question: but he does not go to ssl*? and I have the domain, or * at different ip. how about this?
Answer:

In your case sending possible only via SMTP.

Question: why?
Answer:

the Question referred to the administrator, wait for amp.

Question: when you access a website (domain) by name and Protocol * get different results. whether it is possible to fix it?Thank you
Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket

If You experience difficulty, review the instructional videos http://ded****tracert.htm

Question: thanks for the reply. I`m doing a simple ping :ping and ping mysite www.mysite and here is the result: (different ip)Pinging ashxatanqhayastanum.com [***.***.**.***] with ** bytes of data:Reply from ***.***.**.***: bytes=** time=**ms TTL=**Reply from ***.***.**.***: bytes=** time=**ms TTL=**Reply from ***.***.**.***: bytes=** time=**ms TTL=**Ping statistics for ***.***.**.***: Packets: Sent = *, Received = *, Lost = * (*% loss),Approximate round trip times in milli-seconds: Minimum = **ms, Maximum = **ms, Average = **msControl-C^CC:\\>*.*.*.* [***.***.***.*] * ** *:* ***.***.***.*: *=** *=***=*** ***.***.***.*: *=** *=***=*** ***.***.***.*: *=** *=***=*** ***.***.***.*: *=** *=***=*** ***.***.***.*: *: * = *, * = *, * = * (*% *trip*: * = *** = ***Average = ***
Answer:

tell me why would you change the domain settings in cpanel and prescribed two ip&

ashxatanqhayastanum.com. ***** IN A ***.***.**.***
ashxatanqhayastanum.com. ***** IN A ***.***.***.*

please return the original entry.

Answer:

leave only the entry  ***.***.**.***

Question: How is it that I can change if cpanel doesn`t allow me to do this?
Question: All I added was * alias
Answer:

what did you change in the editor of DNS zones? it is the result of this work owned

Question: * the area I can not insert entry * with the name of my domain
Question: here`s the message: *hosting*cPanel*generated*. *CNAME record*.
Answer:

please Wait, the Question is sent to the administrator.

Answer:

You have obra redactarea and one ihz them before that You have edited the data that led to the problem

Your problem is fixed

wait for the DNS updates

Question: I apologize that we have?
Answer:

Two of the zone editor.

Question: ie. where are they?
Answer:

Section in spanel - Zone Editor

Question: Yes, it`s one editor and it does not allow A record to my domain. at least for me it did not work
Answer:

Permits, click Manage.

Question: Do
Question: I was there * CNAME records added this way
Answer:

add the a-record.

Question: add and here that gives:*hosting*cPanel*generated*. *CNAME record*.
Answer:

Specify which record you are adding.

Question: well, for example:*.*. * **.**.**.**
Answer:

please Wait.

Question: ok
Answer:

the Entry specified.

Question: do not understand
Answer:

You have this entry:

ashxatanqhayastanum.com. IN A **.**.**.**

I gave it to you in the domain.

Question: wow. we didn`t understand each other.. sorry. I didn`t want this record to the domain. I just meant that * I don`t razresheno do these things. and please remove this post from the domain.
Answer:

Specify the full record. The current value returned in ***.***.**.***

Question: both returned? * too?
Answer:

the www has not changed. Only the A record for the domain < / span>ashxatanqhayastanum.com

Answer:

the www Record refers to a CNAME entry.

Question: and the last question about ssl mail, with the names * and * my domain. mail.*.** *: ****: mail.*.*: ***Does not work for me?why? why?
Question: Worked. Thank you!
Answer:


Thank you for contacting our support team.


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