| Question: |
Domain moka.*.* belongs to another account. Please create a ticket from an account domain owner |
| Question: |
At Your request, crossed sugapablo to describe or You know her? |
| Answer: |
please Describe |
| Answer: |
Hello . Please give a link to the page where you can see the problem and describe the problem in more detail.
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| Question: |
The problem is the following.Moka.*.* were You parked on a different account. When switching to this account customer orders ceased to go to the database dannyh.e. The client has issued the order on the site (receives a message on the screen that everything is OK) and the Manager does not see it in the orders table. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded****tracert.htm |
| Question: |
Tracing route to moka.*.* [**.***.**.*]with the maximum number of hops **: * * * * * * * **.*.**.*** * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. ** * * |
| Answer: |
Inform your IP, you can read it on the page https://www.ukrline.com.ua/*ip.php |
| Question: |
***.**.***.** |
| Answer: |
Your website is available to you? Judging from the trace you have a block. |
| Question: |
available dahousecat form in admin area but not to go |
| Answer: |
describe the procedure for validation |
| Answer: |
Provide access to admin area |
| Question: |
Let`s try it again perenestis hosting where he was before*the user Name (domain admin, FTP*login*MySQL*login): mokacom***Password: *****MsFTP*: ftp.moka.*.uaMySQL*login: the sql*moka.*.uaMySQL*: *****dDtesPKMySQL*: mokacomdbPHP*MyAdmin: http://myadmin.*hosting.*.*/If it does not give access to the admin panel |
| Answer: |
Current data on our server you can remove? |
| Question: |
the figures which You have Yes |
| Answer: |
please wait |
| Answer: |
No connection to phpmyadmin and FTP |
| Question: |
perhaps the old hoster has put out servercode access админкеhttp://moka.*.*login.rlogin - *password - ** |
| Answer: |
please Check now. we did a test order *CTPxX |
| Question: |
Yes, rabotaetsya large. That was not the case (the most interesting)And give a reference to e-mail, so You can turn ** the port And then letters of orders don`t come in the mail. Use the side * of the engine this is not possible |
| Answer: |
You Have several files * PCs, set up the database, just not everywhere made the data about a new database name **port is enabled. Specify what exactly doesn`t work with mail |
| Question: |
Good morning!Before (the previous host) orders were duplicated and was at the post office *.* Now why is not come. In this engine there is no possibility to send emails via storonyi * Your colleagues once spoke to the receptionist said to test PictureMate here is a link to the test result http://moka.*.*MOKADB*/*/*******.* |
| Answer: |
Hello we need a reference to the result , not a screenshot of the result |
| Question: |
OK here ссылочкаhttps://*.mail*.*-**** |
| Answer: |
this pismo sent with [email protected] ? we were asked to send pilmo site |
| Question: |
Вотhttps://*.mail*.* |
| Answer: |
you can`t send mail from server via php mail specifying that the send as [email protected] this is ***% hit the spam. our server is not ukr.net and you can`t put in the headers of the mail someone else`s server is not otpravlyaya it through the box itself
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| Question: |
so tell me what we need to do |
| Question: |
I have in the settings of online store here are the fields in the Main email-adress: This email address will be used as the return address (* and *) in the emails that the store sends to your customers (e.g. order notifications). This address will receive messages sent by customers via feedback forms. *and--------------------------------Email to send notifications about orders: Enter the email address you will receive notifications about new orders.------------------------------------------- |
| Answer: |
create email for his domain and use it to send |
| Question: |
I ask a petition when faced with such trudnostyami throw a link to the place where all the mail hedgehog proshedshaya created *moka.*.* made a test order but don`t know where can I see the list of emails |
| Answer: |
please Wait, the Question is sent to the administrator. |
| Answer: |
You indicated the box in the site settings? |
| Question: |
Yes, I pointed out that is *moka.*.* |
| Question: |
the essence of the following orders come *moka.*.*but forwarding to other mail fails |
| Answer: |
please Wait, the Question is sent to the administrator. |
| Answer: |
you receive mail to [email protected] ? how to set up call forwarding? |
| Question: |
Yes *moka.*.* letters priodata, peregretye using \"forwarders\" doesn`t work for some reason and does not forward them to another email |
| Answer: |
please give specific details. utochnyat about any other mail is it? |
| Question: |
**********@*.* - this post is for my test |
| Question: |
but her letters are not Pridat not in Inbox, not in spam |
| Answer: |
you have multiple accounts? toredo is your? |
| Question: |
I have two *and** |
| Answer: |
please Check now.
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| Question: |
The guys are super!Tell me where you Paralimni will need another address potabilisation large |
| Question: |
what went wrong |
| Answer: |
the problem is checked |
