| Question: |
Hello!!can`t remember the name and password to login Cpanel.. |
| Answer: |
Hello. Access details sent to Your mail
|
| Question: |
sorry but you can to this address *.**@mail.* |
| Question: |
paid *.* and hosting and domain.not working |
| Answer: |
Hello!
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded****tracert.htm |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\User>*.*Tracing route to *.* [**.***.***.***]with the maximum number of hops **: * * * * * * * ***.***.**.* * ** * ** * ** * ***.**.*.* * ** * ** * ** * **.***.***.*** * ** * ** * ** * **.***.**.* * *** * ** * ** * **.***.**.** * ** * ** * ** * **.***.***.*** * ** * ** * ** ***-***.***.*.*.* [***.***.**.***] * ** * ** * ** ****-***-**.**.*.*.* [***.***.**.***] * ** * ** * ** **-***-**.**.*.*.* [***.***.**.***] ** *** * ** * ** ***-**.**.*.*.* [***.**.**.***] ** ** * ** * ** ***-***.*.*.* [***.**.**.***] ** ** * ** * ** * ***.***.**.*** ** ** * ** * ** * **.***.***.***Trace complete. |
| Answer: |
according to the trace domain available to you. What error you got shows? You made changes on the website? |
| Question: |
site is not...***.page does not exist..lost passwords with*...will be able to this e-mail to throw *.**@mail.* |
| Answer: |
You can change the mailbox in the profile to the new one? |
| Question: |
Yes, if you can |
| Answer: |
the login credentials sent to Your email < / span>maiden.**@mail.ru |
| Question: |
in General, in cpanel I can not go.and what is there see this error ***? |
| Question: |
not here yet.waiting for |
| Answer: |
check amps. You can login to the control panel via the button vverzu in Your personal account? |
| Answer: |
please Check login now proveera through Billing |
| Question: |
when you log into the control panel asks for a password.I don`t remember it.and the password reset happens on the old mail *.****@yandex.*...which I identity.no password........ |
| Answer: |
To login, verify through Billing *pS*OL the same place in the Billing You can change the password and sync it with the panel. *jiziF |
| Question: |
changed.not comes .green caught fire in the panel.but doesn`t open |
| Answer: |
What`s the error you show? |
| Question: |
https://*.userapi.*******/**********/*****/****.* |
| Question: |
about .thank you.a miracle .went to the bar .you did something |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
approx. |
| Answer: |
C) |
| Question: |
*.* .in cpanel all the rules.....and the error is the same.The page You requested is not sushestvitelnoe you have entered an incorrect address or the page to which you want to go, is obsolete and has been removed. |
| Question: |
maybe my case POSTPRIVATISATION DATA MySqlРЕШЕНИЕ PROBLEMATISE ACCOUNTER***-БитриксSSLWindowsЕсли was long overdue, the account is removed from the server. If You are having problems paying, it is necessary to warn in advance. The security of the data during the delay is not guaranteed. If after payment of an expired hosting account, Your files in it, contact support with a request to restore data. We will check backup and restore if the backup is not deleted for the prescription. |
| Answer: |
Yes, you have an empty account, expect check the backups. Do You still have your backup? |
| Question: |
no. |
| Question: |
then try a new pour in public_html |
| Question: |
if only in this case |
| Answer: |
unfortunately the backup absent. The last payment was ***days ago |
| Answer: |
Yes, you need to upload files in public_html folder And to forward the domain NS records ns*.hostven**.EN
ns*.hostven**.r |
| Question: |
And send domain * records**.hostven**.**.hostven**.* it is in the panel or in the configure billing |
| Question: |
https://*.userapi.*******/**********/*****/*.* |
| Answer: |
NS entries are made on the website of the domain Registrar, We will set up because You have registered |
| Question: |
understood.thank you.connected then |
| Answer: |
Wait for the DNS updates updated: ****-**-**T**:**:**Z |
| Question: |
well |
| Answer: |
OK |
