| Question: |
Hello, website - http://*.*.*what`s the problem? |
| Answer: |
Hello. Your account has been temporarily suspended due to spam. If the spam sent out is not You then probably Your site has been hacked. we will check Your account for viruses and will provide a report and full access that You could eliminate problemmust
|
| Question: |
Well |
| Question: |
how much time will it take? |
| Answer: |
open the report in the root of the account file AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
| Question: |
and you can somehow automatically resolve or in the manual mode to remove it? |
| Answer: |
analysis and elimination in manual mode |
| Question: |
yet the main problems was removed. Thanks for the help |
| Answer: |
is Not removed. You have a large number of spam sletta on [email protected] Eliminate |
| Question: |
please open access, want to eliminate |
| Answer: |
open access |
| Question: |
can`t go |
| Answer: |
you changed your password? |
| Question: |
no |
| Answer: |
please Check now.
|
| Question: |
now t |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
tell me - can you remove all files from the folder * root directory |
| Answer: |
You should not touch files in the root directory. this is a system file |
| Question: |
check, please for viruses again, I can`t find where is the newsletter |
| Answer: |
you now come to the box? again a huge number of addresses. please remove all forwarding to this box. |
| Question: |
today hasn`t been able to get adikku http://*.*.*administrator*.phphttp://*.** |
| Answer: |
Additional authorization for Joomla and WordPress https://www.ukrline.com.ua/*wp-admin.html |
| Question: |
everything is fine I go,please check the mail I blocked, not the spam comes, but in the tracking of delivery (control panel) is still somewhere sent . On the site settings (admin) not found shipment |
| Answer: |
sletta still in vast numbers. |
| Question: |
like found, check now, please |
| Answer: |
the latter was *m ago |
| Question: |
Yes I see it ** Jul. **** g, **:**:**, - now we can say that all right? |
| Answer: |
so far, Yes. check more |
| Question: |
Thank You for your patience and care! |
| Answer: |
Thank you for contacting our support team.
|
