| Question: |
Hello, today I found a crashed website error ***. No changes in files, etc. do, could you suggest what could be the problem, maybe in the logs what you see. Hatches and plugins tried to disconnect - did not help |
| Answer: |
Hello please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket If You experience difficulty, review the instructional videos http://ded****tracert.htm |
| Answer: |
add the domain to the ISP panel. *XanoZ also point it at the NS records of ns*.server-dns.name
ns*.server-dns.name |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\User>*.*Tracing route to *.* [**.***.**.*]the maximum number of jumps **: * * * <* MS * * ***.***.*.* * * * * Timed out for the request. * ** * ** * ** * **.**.**.** * ** * ** * ** **.*.*.*.*.*.* [**.***.***.**] * ** * ** * ** **-*.*.*.*.*.*.* [**.***.***.***] * ** * ** * ** *.*.* [**.***.***.***] * ** * ** * ** **.*.*.* [***.***.***.***] * ** * *** * ** ***.**.*.* [***.***.***.***] * ** * ** * ** ****.**.**.*.* [***.***.***.***] ** ** * ** * *** *.1.**.***.**.*.*.* [**.***.**.*]Trace complete. |
| Answer: |
the next |
| Question: |
Strangely, the domain was deleted.... very strange, Earned, only with SSL certificate still problems |
| Question: |
And you can keep track of where were the entrances to the panel? |
| Answer: |
in the panel should be statistics the certificate you can install in svojstvah domain |
| Question: |
Installed the certificate - does not work.Looked in the panel inputs are not present, only my. |
| Answer: |
the Process of obtaining a certificate is started, please wait |
| Answer: |
you put the certificate is invalid.
please Check now.
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| Question: |
So far I see no changes, can be the cache. Thank you very much for your help. If it`s late I will write more |
| Answer: |
Yes ocistite cache, or check out anonymously. |
