| Question: |
Good day! Our website has stopped working, please understand |
| Answer: |
Hello please indicate what was changed on the website |
| Question: |
from our side nothing has changed |
| Question: |
it just stopped working |
| Answer: |
when did this happen? |
| Question: |
Hello, when did not know...know that now is not working...if I am not mistaken, days ** ago |
| Answer: |
what we need to understand? Your domain name available? |
| Question: |
our domain available to us... what You have to understand?... strange question... the Site worked on Your hosting...time passed... now the site is not working... says error * ... please explain why stopped working... and fix the problem!!! |
| Answer: |
Ogilvie please |
| Answer: |
customer Service is not administered by the customer sites. It is the duty administrator, which is you. You followed the work site. What changes you have made on the website before the error? |
| Answer: |
please Check now.
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| Question: |
No changes on the website has not been! And since our company has around ** of accounts in Your company, we know that a few days ago You had a problem with one of data centers...and we have about a day did not work ** sites... Now the site is available... And I`m guessing that it is the duty of the technical support to help administrators to solve issues that could arise through no fault of the administrator... moreover, it is not a dedicated server where the administrator can solve the problem of the availability of the website without much participation of the technician from the hosting .whom You are. Thank you! The issue has been resolved. Please tell does website any serious load on the hosting? please also run an anti-virus |
| Answer: |
the root ******* *.* *.* ****** **** ** S+ **:** *:** /**mc-P /**mc.pwd.******* /*elterma root ******* *.* *.* ****** *** ** S+ **:** *:** grep --color=auto elterma Now no load is large, the scan results uploaded into the root dispatcher files /**AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
