Answer: |
Hello utochnyat please, you can`t log in to admin panel? |
Question: |
I can log into the admin panel and * (plugin, using which the created page on the website). But the above page does not open. Can I ask why? |
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Access to the admin panel provided to technical support were able to go in and check what`s wrong |
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please Check in the error logs there is a message about module Elementor [**-Jul-**** **:**:** UTC] PHP Fatal error: Call to undefined method Elementor\\Core\\Settings\\Page\\Manager::get_page() in /********module.php on line *** |
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what does this mean? |
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I note that for example the Main page is also done with the help of * and it opens successfully |
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figured out |
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Renamed the module elementor* and the page is opened **Zh*E |
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Apparently something else. You found a bug? |
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Yes, disabled *. Expired license. Disabled and working |
Answer: |
Well Thank you for contacting our support team.
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Question: |
Hello! Somehow, in the * do not open the Main page http://*.*/* And even in * opens normally |
Answer: |
Hello describe the problem in more detail. |
Question: |
Why the site loads slowly? And Safari does not open at all? |
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please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded****tracert.htm |
Answer: |
utochnyat for some prichny on the main page is loaded **MB file? Vijeo file. strictly apresentaram hosting. and the page itself takes the amount of *** MB. what do you think needs to quickly load the site in which the size of the village *** MB? fix please |