| Question: |
Good day)) after the move there was one problem ) PrestaShop stopped taking the image files when you download a new product more: * megabyte expanded (( can see what is plugging ? the problem was year * ago, and the old host Admins as it solved this problem |
| Answer: |
Hello. Check the amps. now. |
| Answer: |
Hello what version of php You ispolzuyte? |
| Question: |
*,* |
| Answer: |
Check the amps. now. |
| Question: |
not all in the same |
| Answer: |
please Check now.
|
| Question: |
no change |
| Answer: |
how do you do it* what`s changed in the panel? change l in the panel version of php if you changed something like |
| Question: |
No version of PHP has not changed because the change version leads to not working for fairly some modules store |
| Question: |
The fact that the old hosting guys about two years ago something did work ) but as You know neither who we are or what not said ) |
| Answer: |
ask where you can see the problem |
| Answer: |
Ask how can we test the uploading images in the admin area. |
| Question: |
It is difficult to say )) when you add a product to the store it loads the photo ) it is compressed in * there Presta decompresses it and if the size exceeds decompressed into the form * of megabytes that Presta swears at him and does not load does not make him any action) I understand that on the server they get but then comes the problem with them |
| Answer: |
you Have a limit on the size of the images in the admin area of the site? |
| Question: |
but it exceeds the * MB is there pomoymu ** |
| Answer: |
You can grant access to admin panel to check? |
| Question: |
Yes, of course ) give the user Name and password and I`ll do it |
| Question: |
Login Is your soap ) |
| Answer: |
please enter any |
| Question: |
log: ukrline*.*: *** |
| Answer: |
Address please specify. |
| Question: |
https://*.*.*admin****/ |
| Answer: |
describe what to do next. |
| Question: |
There is the addition of a new product in it after you save the title name go to the tab image ) choose there to download and if the picture is up to * MB it will load more if for example ** you will see a red error notification |
| Question: |
Unable to create session online at timbalero and I`ll show you how it Looks) |
| Answer: |
customer Service is closed on the tickets and we want to not just see but to understand what could be the problem.
please Wait. |
| Question: |
OK ) I understand ) |
| Answer: |
I was not able to upload picture with size *.*MB, if the resolution is **********. In admin interface there is no limit on the resolution of the images? |
| Question: |
Like no ) I have not seen But * MB in size ***** **** loads without problems |
| Answer: |
please Wait.
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| Question: |
Loads without problems with these settings *MB ********* *** *** KB file |
| Question: |
Good day ) we have a test day ! and we need to take a decision, we are left with You or not ! and the problem with sizes hung |
| Answer: |
Your issue is being dealt with. |
| Answer: |
We will add you to a test day is spent resolving your issue. |
| Question: |
OK |
| Answer: |
We were able to upload images to the library images: *big*.jpg **,*MB *BIG*.jpg **,*MB large Images are downloaded and nastroiki PHP allows them to upload. Why the images are not uploaded to the Images is unfortunately not known to us. Mzhet you contact the freelancers on this issue or contact the developers forum. Unfortunately we do not know the intricacies of WordPress. |
| Answer: |
Specify which version of jQuery are you using? When you click on the Save button issued in the console error: jquery-*.**.*.min.js:* [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user`s experience. For more help, check *. |
| Answer: |
We added * day to the date of the test period. |
| Question: |
OK we will wait for the programmer from vacation and decide |
| Answer: |
Thank you for contacting our support team.
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