| Question: |
My website is not working!!!!! |
| Question: |
The website www.besttron.ru |
| Answer: |
Hello. from the site referred spam. the website is infected. You had to clear the website from viruses before you put it on the hosting. |
| Question: |
The site was clean.Why not to warn. You stopped without warning. |
| Question: |
The site was clean. Do you like some protection there, but apparently not working.How can we clean the website if You have disabled the entire account. Even a copy is not removed. |
| Question: |
Why don`t You answer? How are we going to work? |
| Question: |
Beautiful reviews on the website anyone can write. And You get them to support something? |
| Answer: |
the site is pure fiction. files having a common date loaded Weil website. he was NOT infected here, you`ve moved. and as soon as DNS was updated when the spam started. what Samira you say? any hosting will NOT protect the site from vulnerabilities of the script of the site, will Not protect against theft of passwords from the actual user, does not protect from incorrect settings of the website. At the level of the hosting sites secure. The responsibility of the administrator of the site include regular ego update please update the modules and plugins and install rekomenduemyj developer of methods of protection. It is the duty of the site administrator and not the hoster. because you had already infected the site like the plague to you daddy we can`t be known. Preduprezhdat about?? with your accoun was spam!! we wait for your website ip the server is blacklisted? If you work on the site, we can open you the access to your ip. |
| Question: |
How do we work? Clean the site from viruses?Restore the account!!! |
| Question: |
We have established the necessary protection, change the password after migration. |
| Question: |
restore the site. we need it. |
| Question: |
We don`t see spam newsletter and You Yes. That`s why not warn? |
| Answer: |
You have to check the site for viruses and Sonett all passwords. If you have not enough knowledge and Optima for the site cleanup from viruses, that attract professionals. For example http://www.revisium.com or a designer second. Before you let the \"expert\" to work on the website - make Polanyi backup account. The panel password you also need to change whatever he did not match the billing password, it is done in the panel. |
| Answer: |
the log spam sent to EMAIL in the rules of the hosting clearly stated that the spam account is blocked until the reasons. if the spam conscious raghuvaran no further. if spam the investigation of the hacking of the site, access is restored once the issue is resolved. |
| Question: |
How do we treat the website if it has no access? |
| Answer: |
give us your IP and we will provide you with access. |
| Question: |
RMI analyzed the archive backup and the ego ready to unload on your server. |
| Answer: |
What did you find? What files were malicious? |
| Question: |
Was created harmful files carrying out newsletter.The website was tested on LAN with scripts, ai-bolit.May send a report! |
| Answer: |
Specify at least two files which were sending spam that we have seen what you really have cleared the site. We don`t know how many of them, but two was just |
| Question: |
The script checks issued 54 file.Here is the part C:\\besttron.ru\\public_html/administrator/components/com_media/assets/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_menus/assets/rtl_images/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_templates/helpers/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_virtuemart/assets/images/jtransform/input/thumbs.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_virtuemart/helpers/shopfunctions.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_virtuemart/liveupdate/classes/tmpl/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_virtuemart/views/report/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/components/com_virtuemart_allinone/language/uk-UA/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/language/en-GB/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/administrator/modules/mod_quickicon/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/components/com_contact/views/contact/tmpl/index.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/components/com_virtuemart/views/invoice/tmpl/thumbs.php (Suspicious use of an array of global variables) C:\\besttron.ru\\public_html/components/com_virtuemart/views/vendor/tmpl/thumbs.php (Suspicious use of an array of global variables) |
| Question: |
Folder prajs we removed completely as there was our script, but without the captcha. |
| Answer: |
any file that sent spam. We have sent you the log. Everything is visible which folders were mail. You do not even mentioned. |
| Answer: |
these papki cwd=/home/besttron/public_html/plugins/editors/tinymce/jscripts/tiny_mce/plugins/advlink cwd=/home/besttron/public_html/plugins/editors/tinymce/jscripts/tiny_mce/plugins/media/css |
| Question: |
In our version these files are already there.There is only the standard Joomla here |
| Question: |
We also install in admin area added protection OSE anti virus which helps to identify the malicious code in files and treat them as well as RS firewall. |
| Answer: |
You need the old files? We can just recreate an account for |
| Question: |
Everything. |
| Answer: |
please Wait. |
| Answer: |
access is opened |
| Question: |
Thank you. Today again I will check it out and fill it with new version. |
| Answer: |
OK
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