| Question: |
Today suddenly stopped working, all the consultant links on the website and open the article http://attentive.ru/blog in the blog section. Briefly I see the article, but clicking on it gives 404 error. Through the admin panel I see an article, but it is not possible to open. In what may be the case, please correct the error. From my side no one website did not. |
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Good evening. did You do any changes on the website? |
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No, of course, I don`t even know how to do it.. |
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when the problem occurred? |
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noticed it this morning... and actually when you do not know.... my client this morning said.... |
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the new articles are also not displayed? what engine is structured hierarchy of a cms? |
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I new articles are published... I don`t know, the engine BMShop |
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create new article |
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new article opens completely normal. But old, no, all give a 404 error |
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proverit than otlichatsya article here`s what you added |
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just the fact that there are no pictures and everything and everything else nothing.... everything worked for 2 years perfectly and suddenly all the articles no longer open and began to give the error... |
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unfortunately it is not known when the problem occurred and the reason for its occurrence. all this is complicated by the fact that you do not have popular cms. you need to re-create the problematic articles |
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you mean that I must re-upload all the articles? the problem, they`re all problematic.... and to find on the website a bunch of links and re-upload it? It is almost impossible and Titanic work... probably some mistake on the hosting... And if tomorrow the goods and the reordering of the MT work, I that all the goods to re-upload again... I have all the articles long ago indexed by search engines, and enter 10 in the search engines if I perezalil all the work of many months will be lost. what`s more the second way? |
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why did you decide that the problem is in the hosting? new article in fact work. the problem is in the engine or its settings. remember that you changed on the website. |
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I`m telling you again I don`t even know where to change something, I only work with admin panel and all work and always the same.... I think so because nothing changed and didn`t do and couldn`t do.... And if it happened once with all the articles, most likely you had a failure. But after correcting now and new articles will be added normally. I remember not so long gone on the website all the item cards, but you fixed it... why now don`t try to help? |
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inform how the base works. when and what cards have you been? |
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add a unique Novosti, what would its title never secalis words out at |
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you have backups for 20 may and 5 April. then the website work? |
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map of the goods can view the history of tickets for this hour. I don`t understand what does it mean??? Added all working fine, as is the article that was added 15 minutes ago. |
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20 may is |
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20 may is |
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But I don`t know, was working of the article or not.... |
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in what sense is that it will give, it might give us the opportunity to assist You, access to your admin area we have, respectively, articles to add only you can. among the jumble of articles, we can`t find your new article, why we need an article that contains the words in a site is never repeated. |
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I did it... the Article is called Chlorella |
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a description in Latin you create? bezopasnoe-pokhudenie_glucomannan create an entry using the symbols s _ |
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did http://attentive.ru/blog/note/khlorella-i_lechenie |
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I do not I create, and I have in the admin is automatically created |
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OK |
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I tell you now badly need? I have the floor the second night... I terribly want to sleep. But I beg you to understand what the problem is... it`s mega important to me. I unfortunately do not know the day 20 may have been made back app worked article or not. The fact that after may 20, I added 10 more products and I would not want to lose it. Is there any possibility to check whether worked article at the time of the last back of APPA, if Yes then I will upload 10 products that I posted on the site after the back of APPA. |
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no. we compare what is the difference |
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Good night, I`ll drop by and see your messages. Thanks in advance! |
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in the morning I saw that you restored back to the apt here may 20. I started to record the goods that have been lost due to the rollback version. brought 5 products and suddenly the site stopped working, neither the admin nor the site itself is not open gives this nodestoremove do not have access to / Admin on this server.Additionally, a 403 Forbidden error while trying to use an ErrorDocument to handle the request. |
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Please urgently help..... |
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don`T touch anything! |
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after clicking on the F5 writes here that If you feel that you have reached this page in error, please contact the owner of the web site:EMAILÐто may be possible to restore access to this site by following these instructions for clearing DNS cache.If you are owner of web site, it is possible you have reached this page because:the IP address has changed.There has been a server misconfiguration.The site was moved to another server.If you are the owner of this website and were not expecting to see this page, please contact your hosting provider. |
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clear browser cache |
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Cleared, went to the site, but now again the article is not open... opened in the Morning but not now, what`s the matter? |
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what articles have you opened? |
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I tried in the morning, and opened the first two articles , I looked at the products and saw products were available after may 20, and I realized that you made back to the apt. And now all the goods again, so you bring back the version where it didn`t work the entire article. |
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which articles opened? the fact that you added yesterday or the old one? we restore backup from the 20th of may? |
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Morning opened old article new article I added yesterday will not open since morning the site was the way it was 20 may. it was not one item that I added after may 20. I manually 4 hours added lost due to back APPA goods and suddenly you are once again return the site to yesterday`s version, which does not open the article. And now you offer me again to make back the AMS and again three hours to add items that were added after 20 may??? I have all morning was monkey work... add items again and losing them and add again. This is a Titanic task, so is not possible, why are you now back on that version where not working article? |
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Why do you restore back app without asking me and then asking me to restore the version from yesterday, and now again offering me as many hours to recover a lost item??? what kind of nonsense... well, it was possible to ask or warn... all morning I`ve restored the item and now you are asking me again to do it??? |
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Why after restoring back to may 20 APPA website for a while worked as much as I restored the item and it suddenly stopped working and began to fail? How to make the article open, but I didn`t lose again the item which was added after 20 may? I can`t spend so much time adding items to the site for the third time. |
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You could not recover for 4 hours since we restored the backup just for a few minutes. On which the clock can be a speech? we have vosstanovili, checked links were not working (and you claim that worked) and returned back. The old backup was 20 minutes from the force, what other 4 times you say? |
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is it the issue was resolved? you poluchli notice that moutamarat work? no, not received, respectively, the addition of the product is your personal initiative has no meaning until the issue is resolved |
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we can continue working on your site ? the website at the same time , some time may be available and displayed correctly |
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You want to say that I`m lying? I got up this morning and the first thing I opened two articles and they worked. This is what I had for you? Then I have three hours added 8 products, and it is very time-consuming work, and I certainly couldn`t do in 20 minutes. I don`t need to put a fool. I am very honest and prinitsipialen. I managed to add 8 products, and this is impossible in 20 minutes. Took the whole night for you wasn`t me to sit and wait for a few more hours? Why didn`t you write me back appe? And unless you told me not to do anything on the website and wait for your letter???? And that now you continue to convince me that I was dreaming and nothing worked and that I had not added these products or still offer concrete help?? |
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I`ll wait, thanks |
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We restored the backup just to test, because the test database (our database nothing has changed!!)it lasted only a few minutes, about any watch could not be considered. Backup of 20 may as well not worked, we have restored April, in recovery you probably have made any changes, and failure, which you in the morning and wrote. we restored yesterday`s backup, which we naturally did prered like trying to restore from other backups. Could take several hours, is unclear. |
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Apparently I had super powers so quick to work)) in the Morning, worked and articles too. |
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all articles worked? we can restore backup from may 20? |
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I checked only two articles and already wrote to you about this...it`s not checked |
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what articles have you checked? |
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long eyelashes is not a luxury, and super offer the first two are open. |
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now again we will return to a backup may 20, check out |
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I see you`ve already made back the AMS may 20. opened three articles and tested two-tant links, everything works. |
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we tried to restore only the table _blog from the database here 20 , it wouldn`t work. article work only with the full recovery. |
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That is, you leave the option here may 20? errors should no longer occur? |
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we will leave as you say. why Naya has failed because you do not know the exact date the problem occurred. |
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so let`s leave, I`ll come after your Affairs and be careful to check if what I will write to you. Thank you! |
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download it to your backup backup-5.20.2014_11-19-21_oneself.tar.gz |
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and for what? I thought today was going to restore the goods again and make a fresh back-of app. |
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Yes, I can do that. |
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What the hell is going on? I just finished to add the lost because of the rollback version of backup products. And again stopped working... again 404 error. Why day they were working and now stopped again... it is a horror. Now we know exactly when it happened, maybe you can find the cause. It turns out I wasted a whole day with site work Already... give up.. Help me please! Anticipating your question, do nothing except through the admin panel I added the product, and even Baek app running articles do not have time. |
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Expect a please, a request is sent to the administrator. |
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Thank you... |
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after adding a product problem occurred? try to remove |
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how do I know.... most likely it can`t be due to the addition of the goods. I added 8 items... and I didn`t check after each one if the article. To delete all again, I can`t have no strength to do senseless work a hundred times... so crazy. And where do the goods when it is even a different category, any way to each other do not belong. these goods are not referenced in the article. And added they are all exactly the same. What can one cream different from the second? when the photos are all the same format, just different names and different text, but whatever text is influenced articles from the second section, it would be fantastic. |
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What does the product. Removing the product, tomorrow will be another product and that, after adding the item I have to re-do the back of the apt? Ala to test the functionality of the website? Well, this is nonsense... it is necessary to find out the cause of what is happening and not to remove in a day, several times products. They have nothing to do with it. 600 types the goods were attached perfectly and suddenly because of the product has stopped working article? this does not happen. |
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the problem occurred after you worked on the website, and you say not connected. and why stupid, make a backup and then delete. as tolkl niete problem product , we will restore from backup and you will see it. We are not the developers of your cms, we do not know all of its features, known tolkol that the site stopped working after the changes you have made |
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Interestingly so do all products were added and so what`s the magic product otherwise... But I will tell you that in the second to make it not possible. And it`s not the fact that I`m simple and daily actions have an impact on the website, so you can say about anything... But this morning you claimed that I didn`t do anything on the website and suddenly article I have opened and you have no, although at that time I was not at the computer. In the morning, who they influenced? I checked they were opened. You claimed that they didn`t work... what`s the product? |
| Answer: |
we do not know the principles of your cms, we can build tolkl idea why it doesn`t work. You need to contact the developer or the support forum your cms to establish possible causes. if there are variants of this problem, we will be able to check them out. |
| Question: |
send me please login to C panel and FTP |
| Answer: |
Details sent to EMAIL
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