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Question: Hello !I have had problems with virusna and You moved my ACC on the US server.I for Your advice cleaned everything with ay-bolit, and wanted to deploy their sites to the new location. But the problem is that the server is there brake, the upload is limited to 240 kilobits, NS-s in a single subnet, and cPanel which I absolutely do not like (the taste and color, as they say, no friend), in General the question is - is it possible that I return back to the server in Slovakia hosting with the same settings I had in the beginning ?If this is not possible, I would be grateful if You advise me the hosting with the same parameters, what was I on Your hosting in the beginning ?Thanks in advance, regards , Vladimir
Answer:

Hello. to return, if only for some time sites are not compromised. currently your account is compromised and moved to another server. If the sites on your account will not be hacked within a month, the transfer back is possible.

Question: Eugene, and who You are now I will return, but ban for my new Apache, in this case, You will not be afraid virusni, and see for yourself \"clean\", and once doubt is not, You turn on Apache ? Well, or on the second ban, for example the execution of scripts?
Answer:

what do you mean \"deny Apache\" ? what is it like?  nevinosti whether now viruses on the website or not, say no. but they may appear. Now, if within a month does not appear then you can transfer

Question: I honestly have no desire to do double work again PS-am do not like when a DNS s jump like fleas.Okay, I got it, then kill all my files on both hosts.I want to thank You for the good work, rarely found as adequate support :o))You Have great hosting, I wish You every success.
Answer:

what double work? transfer we do everything from server to server. If your site has a vulnerability and OOS again manifest itself, it will be very bad

Question: Double, because there even upload files problem, I archive of 100 meters there was leaking, again DNS, you will need to change, which is also not Gud.
Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Question: I do not quite understand why ?Tracing route to justcooking.ru [IP]with the maximum number of jumps 30: 1 4 ms 5 ms 8 ms IP 2 1 ms 1 ms 1 ms IP 3 1 ms 1 ms 1 ms IP 4 8 ms 14 ms 18 ms IP 5 2 ms 2 ms 3 ms IP 6 2 ms 1 ms 1 ms IP 7 15 ms 14 ms 15 ms IP 8 27 ms 27 ms 26 ms IP 9 54 ms 57 ms 48 ms IP 10 61 ms 73 ms 52 ms IP 11 52 ms 52 ms 52 ms IP 12 56 ms 56 ms 56 ms IP 13 58 ms 58 ms 58 ms IP 14 56 ms 56 ms 56 ms Christinovka completed.
Answer:

wait, but IP is the old server. Yong-you changed DNS?

Question: No, I`m on a test (http://yal.g230.erahost.ru/)just tried to deploy one website and realized that it was not for me. DNS not changed. Here trasert to yal.g230.erahost.Gerasimovka route to yal.g230.erahost.ru [IP]with the maximum number of jumps 30: 1 14 ms 1 ms 1 ms IP 2 3 ms 4 ms 4 ms IP 3 1 ms 1 ms 1 ms IP 4 1 ms 1 ms 1 ms IP 5 3 ms 2 ms 2 ms IP 6 12 ms 12 ms 12 ms IP 7 13 ms 13 ms 13 ms IP 8 32 ms 32 ms 32 ms IP 9 41 ms 41 ms 41 ms IP 10 49 ms 49 ms 48 ms IP 11 119 ms 119 ms 119 ms IP 12 125 ms 124 ms 125 ms 13 ms IP-128 128 ms 127 ms IP 14 146 ms 148 ms 148 ms IP 15 156 ms 156 ms 156 ms IP 16 154 ms 153 ms 154 ms IP 17 160 ms 161 ms 166 ms IP 18 157 ms 157 ms 157 ms IP 19 157 ms 157 ms 157 ms IP 20 154 ms 153 ms 154 ms Christinovka completed.
Answer:

but the site on yal.g230.erahost.ru so nebylo moved, right? from the trace, nothing serious, a bit increased latency due to the fact that the server is in USA, but not critical

Question: With the connection everything is fine, it seems just a limit on the upload is. There I developed one website for test.
Answer:

the site is working fine?

Question: No, I haven`t been able to connect the website to the database.
Answer:

ask what was the problem?

Question: Eugene, only one question, if You are not able to get me back on the Slovak server, I`m not going down there, just look for another hosting?If you return, then clearly no problems with my sites, because I`m primarily interested in the purity of their sites, and will closely monitor this.
Answer:

we are in the same zainteresovan whatever You are moved to another hosting. Please specify you found why the introduction of the virus on the site? In the cleaned site using the same version of the engine, the plugins, the same passwords for admin and user database? If the site is closed practically from zero, i.e. there is no files from the old site or they will all match the original files of engine, we will give you a place on prezhdnemu server. Of course You will need to use the new passwords to the admin site and the database user

Question: What passwords have already been replaced everywhere, that`s what I did in the first place. I even deleted the files that were suspected ai-bolit.php mode define(`AI_EXPERT`, 1) , and not just cleaned that suspicious code.
Answer:

You Have joomla? what version? there is a module JCE?

Question: Module no JCE, version 1.5.2
Answer:

please Wait.

Answer:

you have an outdated version of the cms, so  it is possible that there are many vulnerabilities

Question: To deny that it was not necessary to look for some reason, I immediately and offered the option to find another hosting. Only time lost in vain.Thank you for your cooperation.
Answer:

very sorry. We wish that your site was no longer hacked. Use all the recommended measures by developers, and consider upgrading to the latest version of cms.


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