| Question: |
Does not log into cPanel. Doesn`t open from your home computer, laptop, and phone. The neighbors all opened. Until yesterday everything was fine. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\Shotty>tracert gift4play.contrastive route to gift4play.com [IP]with the maximum number of jumps 30: 1 4 ms <1 MS <1 MS Dlink-Router.Dlink [IP] 2 2 ms 1 ms 1 ms host-static-5-56-103-1.moldtelecom.md [5.56.103.1] 3 * * * timed out for the request. 4 * * * timed out for the request. 5 4 ms 1 ms 2 ms host-static-89-41-119-58.moldtelecom.md [89.41.119.58] 6 70 ms 13 ms 8 ms host-static-212-0-192-241.moldtelecom.md [212.0.192.241] 7 7 ms 5 ms 3 ms host-static-212-0-200-209.moldtelecom.md [212.0.200.209] 8 10 ms 10 ms 12 ms IP-9 * * * timed out for the request. 10 * * * timed out for the request. 11 * * * timed out for the request. 12 29 ms 29 ms 30 ms bix.pantel.co [IP] 13 42 ms 45 ms 42 ms IP 14 47 ms 49 ms 46 ms IP 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.Trace complete.C:\\Users\\Shotty> |
| Answer: |
your ip blocked the firewall for attempts password guessing csf.deny: IP # lfd: (cpanel) Failed cPanel login from IP (MD/Moldova, Republic of/host-static-5-56-103-48.moldtelecom.md): 5 in the last 3600 secs - Tue Aug 26 20:25:31 2014 the block is cleared. |
| Question: |
Remove the block again please. |
| Answer: |
csf.deny: IP # lfd: (cpanel) Failed cPanel login from IP (MD/Moldova, Republic of/host-static-5-56-103-48.moldtelecom.md): 5 in the last 3600 secs - Wed Oct 29 13:23:50 2014 the Block is cleared. |
| Question: |
Excuse me, but the password is also changed? I have not changed. Kill the username and password that was sent to mail, but knocks out the answer:\"Input is invalid\". |
| Answer: |
We can reset the password on cPanel to the password in the billing. |
| Question: |
Yes, please. |
| Answer: |
Password has been reset. |
