| Question: |
my account lost all our DNS records. is it possible to restore them ? |
| Answer: |
Hello. What about DNS entries is it? |
| Question: |
I have in the control panel was written a few subdomains, subdomains, etc ... now all the settings came off. it is possible to restore ? |
| Answer: |
can be restored by creating them anew. create. what were your domains are not known to us. |
| Question: |
so, the contents of the file system is also all gone . what the hell happened ? |
| Question: |
The database also. apparently you are completely slammed my account |
| Answer: |
the long overdue accounts will be removed from the server. we can check the backup files and databases. database before the restore you must create the |
| Question: |
the delay was 6 days |
| Answer: |
no 12. |
| Question: |
so you have crookedly works notification, as in today`s letter was \"Late payment hosting: 7 days.\" |
| Answer: |
we check the presence of files and databases. all will be restored. you will only need to create domains and subdomains to folders where they were |
| Question: |
so backups you ever got ? |
| Answer: |
and how do we going to rebuild? |
| Question: |
I`m sure you and remove you was not going to just \"it happened by itself\" .. so it`s possible that the situation is \"you gone\" and with backups |
| Answer: |
do not allow long delays, if you cannot make payment, deferral, and such incidents will not happen. |
| Answer: |
the files and database restored |
| Question: |
OK thanks |
| Answer: |
create domains and check. domains was at the root of the account. not in public_html |
