| Question: |
Hello! You can`t make a backup of the Joomla site from the admin panel. Use the JoomlaPack component. Last good time the copy was made on 15 October, everything was normal. Now the process fails on the file copy of the site (Invalid AJAX Response:tml>504 Gateway Time-out504 Gateway Time-outnginx/1.6.2 ). Recently put Akeeba BackUp also fails and is also on the file copy of the site. What to do? Thank you. |
| Answer: |
Hello. this means that your script has exceeded the time work. use the function to create a full backup in the control panel |
| Question: |
It is clear that overtime. Now why is this happening? It was all fine. I`m in the control panel backup did. It is necessary that from the admin panel everything was done properly. Noticed that when doing a backup from the admin panel of the website, control panel item in the statistics \"Using input-output\" line all red. Maybe this is the reason? |
| Answer: |
this means that you exceed the limits. that was izmenilos on the website? how grew its volume? |
| Question: |
added to the goods, but not a lot of positions 30. In the statistics of the used disk space 45% |
| Answer: |
what pomenyalos on the website? when was the last time you did? |
| Question: |
added sewing machine, but not yet published. the last successful copy was October 15, then error. |
| Answer: |
the structure of the site that is changed? new plug-ins? |
| Question: |
no, everything is as it was |
| Answer: |
on the server so nothing changes . as we moreim to see the error? |
| Question: |
I can send screenshots and log files. write where. |
| Answer: |
give a better link to the page where we can see and test |
| Question: |
http://fotki.yandex.ru/users/melange-butik/album/463794/ |
| Answer: |
you don`t quite understand, we need to see live screenshots we do not need |
| Question: |
http://www.melange-butik.ru/administratoradmin yulia25 |
| Answer: |
soobshaet what to do next to see error |
| Question: |
click Backup mandatory, and there to start Backup |
| Answer: |
there are errors JoomlaPack may not work as expected
JoomlaPack detected the following potential problems:
Attention! Use the default output Directory
Selected ZIP |
| Answer: |
Backup completed successfully
Congratulations! The backup process completed successfully.
Now you can navigate to another page. |
| Answer: |
tell me, why do you keep all those backups ? then 5.2 G -rwxr-xr-x 1 lank lank 393M Dec 28 2013 site-www.melange-butik.ru-20131228-005310.zip
-rwxr-xr-x 1 lank lank 393M Jan 31 2014 site-www.melange-butik.ru-20140131-001300.zip
-rwxr-xr-x 1 lank lank 394M May 6 22:26 site-www.melange-butik.ru-20140506-212527.zip
-rwxr-xr-x 1 lank lank 394M May 9 16:36 site-www.melange-butik.ru-20140509-153420.zip
-rwxr-xr-x 1 lank lank 394M Jul 9 02:22 site-www.melange-butik.ru-20140709-011358.zip
-rwx5.2G |
| Question: |
usually keep 4 copies, and after copying delete the old. in the control panel in the statistics is missing the \"Using I / o\", which was red. now red the Consumption of physical memory |
| Answer: |
this means that the script consumes a lot of memory. you have the archives for December and may, why are You looking for, remove, free much space on disk |
| Question: |
removed. I tried to do a copy - error. |
| Answer: |
but we did a backup from your dashboard. |
| Question: |
tried again - turned out. what did you fixed? |
| Answer: |
and nothing you have deleted all of kbili Beki ka and has remained there since. -rwxr-xr-x 1 lank lank 393M Dec 28 2013 site-www.melange-butik.ru-20131228-005310.zip
-rwxr-xr-x 1 lank lank 393M Jan 31 2014 site-www.melange-butik.ru-20140131-001300.zip
-rwxr-xr-x 1 lank lank 394M May 6 22:26 site-www.melange-butik.ru-20140506-212527.zip
-rwxr-xr-x 1 lank lank 394M May 9 16:36 site-www.melange-butik.ru-20140509-153420.zip
-rwxr-xr-x 1 lank lank 743M Oct 12 20:28 site-www.melange-butik.ru-20141012-190149.zip
-rwxr-xr-x 1 lank lank 855M Oct 15 16:09 site-www.melange-butik.ru-20141015-144915.zip
-rwxr-xr-x 1 lank lank 855M Nov 2 21:33 site-www.melange-butik.ru-20141102-213013.zip
-rwxr-xr-x 1 lank lank 855M Nov 2 22:04 site-www.melange-butik.ru-20141102-220056.zip |
| Question: |
The consumption of physical memory by almost 100% is this normal? |
| Question: |
in the \"Manage backups\" they are not |
| Question: |
isolated unnecessary copies and click delete. Or somehow differently it is necessary? |
| Question: |
deleted via ftp |
| Answer: |
ok
|
| Question: |
so how I have a memory for the website, I`m a little confused? |
| Answer: |
do not confuse RAM with memory for the site on disk |
| Question: |
ie the Consumption of physical memory in the statistics is the consumption of RAM? |
| Answer: |
Yes, |
| Question: |
Thanks for the help |
| Answer: |
thank you for contacting the technical support |
