| Question: |
hi,i can not access my website? please inform me about it.thx.Baris DEMIREL |
| Answer: |
Hello.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
i think my nameserver settings is wrong.could you fix it?thanks |
| Answer: |
enter our CSN name servers ns1.hostven02.EN
ns2.hostven02.ru |
| Question: |
hi,please help me. i dont change any parameter in my hosting account but now i can not access my website(www.baxtteks-farm.ru).why i can not access my website?best regards |
| Answer: |
You domain is allready registered and NS is: pns1.cloudns.net. pns2.cloudns.net If you would like to change the DNS you should address to the registrar and create request for DNS change. |
| Question: |
i want to change DNS record and how can i request it? |
| Answer: |
CSN you change on the website of your Registrar. where did you buy the domain |
| Question: |
hi,we have a website on your hosting company (baxtteks-farm.ru).this domain taken by our old web designer and now we can not access him. we want to transfer it to the our account. is it possible?we can not view his e-mail address.could you send me his e-mail address?best regards. |
| Answer: |
This domain registration Unas: https://www.webnames.ru/scripts/whois.pl?domain_name=baxtteks-farm.ru he`s not our DNS server to delegate the domain to you we can not. |
