| Question: |
Good night! You would not be able to restore a backup as of 15.01.2015. Now on the website found a bug, but I can`t concepts how to fix it. Presumably I did it on January 15-16. Therefore, assume that after the rewrite of the site as of 15.01.2015 error would be fixed.Very hope for Your help.With HC. Svetlana |
| Answer: |
Hello. You have a backup for 15.01.2015 report file path |
| Question: |
I don`t have. You have also not saved anywhere? |
| Answer: |
no, we have no backup 15, backups are created weekly and 15 backup sozdavalsya not only possie |
| Question: |
and the earlier is retained, 14, 13 or 12? |
| Answer: |
no, the extreme backup was 18 |
| Question: |
I can`t remember exactly when the error occurred. If the 18 - extreme, restore him, maybe I`ll get lucky. For the future I would be more closely and regularly make backups. |
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where we can see the error and what you need to restore? |
| Question: |
http://bilasad.com/odezhda.html the Error is that the third column Peresecina down. And so wherever there is the third column. In css I do not fit, only worked on creating pages in the admin area. Tried to install the code on the page for the chat code was taken from Internet sources. Install the chat did not work, probably the code was wrong and maybe even because of him, and there was this failure. |
| Answer: |
when you found a bug? |
| Question: |
20 numbers |
| Answer: |
in what file you made the changes, we`ll check it in became |
| Question: |
this can not say for sure. Error in layout, the site features theme pagayo-theme-002, probably something went wrong htm: public_html/app/design/frontend/default/pagayo-theme-002 |
| Answer: |
now check backup |
| Question: |
checked the file in it - the last change was in December 2014. Yes, and I remember that no changes this year with these files did not. Only worked from the admin panel. Maybe it`s in the database? |
| Question: |
I made a backup for 27.12.14, is at the root of public_html - backup-bilasad.com-12-27-2014.tar.gzР’ it for sure is no error, you can restore it. The website doesn`t work yet, much has not been done. |
| Answer: |
You can ask on the developers forum and ask them about this error? |
| Answer: |
You restore from a backup - < / span>backup-bilasad.com-12-27-2014.tar.gz? |
| Question: |
by education I am not a programmer, I find it hard to communicate on the forums. Restore backup 12-27-2014, perhaps it would be easier to remove the error. |
| Answer: |
please Wait. |
| Answer: |
right now, we have restored the public_html/app/design/frontend/default/pagayo-theme-002 from your backup, please check if it does not help, restore from a full backup |
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unfortunately it did not help. Probably, as I expected, the error in the database. You can individually restore the database? |
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Yes, now try |
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thank you |
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found the base on January 8 |
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great, it will fit. |
| Answer: |
please Check now.
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| Question: |
excellent!!! All right! Thank You very much! |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
| Question: |
Yes, the issue has been resolved. Thank You for the help! |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
