| Question: |
Hello!Today there is a problem - some providers (for example, Datagroup) site is not loading http://unekostudy.com/ although I was loaded normally. Other providers - everything is fine. Today did a backup of the site and the process lasted a very long time. What`s the problem? |
| Answer: |
Hello
please Make a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after-click to select - enter to get to skopirovat here in the ticket
If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm long a Backup can`t last , You have a small volume and we have ssd drives |
| Question: |
Microsoft Windows XP [Version 5.1.2600](C) Corporation Microsoft, 1985-2001.C:\\Documents and Settings\\Admin>tracert unekostudy.contrastive route to unekostudy.com [91.231.84.106]with a maximum of 30 hops: 1 <1 MS <1 MS <1 MS 192.168.3.1 2 <1 MS <1 MS <1 MS 194.44.130.217 3 <1 MS <1 MS 1 ms 194.44.130.53 4 6 ms 6 ms 6 ms core321-v1999.uar.net [194.44.212.153] 5 6 ms 6 ms 6 ms coreex1.uar.net [194.44.212.58] 6 6 ms 6 ms 6 ms dtel-ix.ett.com.ua [193.25.180.24] 7 12 ms 12 ms 12 ms kh-dp-kv.ett.ua [80.93.127.146] 8 13 ms 24 ms 13 ms maxnet.ett.ua [80.93.125.250] 9 13 ms 13 ms 13 ms ukrnames.maxnet.ua [79.171.125.210] 10 13 ms 13 ms 13 ms zala.host17.info [91.231.84.106]Trace complete.C:\\Documents and Settings\\Admin> |
| Answer: |
from the trace it can be seen that the access You have. privedite the tracing of that provider with which You have no access |
| Question: |
scan trace can be viewed at this link http://prntscr.com/6ri6d5 (there is a Datagroup Lutsk) |
| Answer: |
let ip with which was made trenirovka |
| Question: |
193.238.96.13 |
| Answer: |
Try now |
| Question: |
Thank you, it works.What was the problem,( to know for the future)? |
| Answer: |
IP was blocked by firewall due to the large number of. you enter the wrong password when connecting via ftp. Tripped the protection against burglary. |
| Question: |
Thank you, good bye! |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory response, You can always create a new one or reopen this ticket with his answer. |
