| Question: |
Hello.I lost the username and password from your vps-1 and now can`t log in to dashboard help please recover the username and password. That`s what I kept and how to go there not помнюhttps://IP:1500/armagroservice please |
| Answer: |
Hello. You received a complaint. We have received information regarding spam and/or abuse from EMAIL.
Please remove steroidbar.ru from our network within the next 24 hours.
This site violates 6.2 of Hetzner``s terms and conditions.
If the site is not removed within the next 24 hours the IP will be suspended.
Please would you take all necessary measures to avoid this in future.
Furthermore, we request that you send a short response within 24 hours to us and to
the complainant. This response should contain information about how this issue could
happen and what you intend to do about it.
How to proceed:
- Solve the problem.
- Send a response to us using the following link:
http://abuse.hetzner.de/statements/?token=316d5834846cb56af81a65983b3ac449
- Send a response by email to the complainant.
A technician will check the data and coordinate further proceedings. If multiple
complaints have been received, the situation could lead to the server being blocked.
Important note:
When replying to us, please leave the abuse ID [AbuseID:1884DB:21] unchanged in the
subject line.
Best regards,
Dominik Prüßner
Hetzner Online AG
Industriestr. 25
91710 Gunzenhausen
Tel: +49 (9831) 505-0
Fax: +49 (9831) 505-3
EMAIL
www.hetzner.de
Register Court: Registergericht Ansbach, HRB 3204
Management Board: Dipl. Ing. (FH) Martin Hetzner
Chairwoman of the Supervisory Board: Diana Rothhan |
| Question: |
Yes, I know that I have received a complaint that I need to log into panel to eliminate the violations |
| Question: |
Can you help me??? |
| Answer: |
what you removed? You remove the site from the server? as well. |
| Question: |
Yes I want to download backup and deleted the account all that is not consistent with the terms of service. |
| Question: |
Zhen help you to configure the FTP and I will take it from there |
| Answer: |
please ip with which you will work, we will enable you |
| Question: |
I will work with the phone.I don`t have a computer.Is it really so difficult I want to pick up your files and clean all the harmful content. |
| Question: |
Just give FTP access, at least temporarily |
| Answer: |
we`ve shared |
| Question: |
Yes, you probably laugh at to mnaya wrote that has lost all logins and passwords and asking for it to open and give me my login and password |
| Question: |
That`s all I could cochranite how to get there I don`t know help with access |
| Answer: |
the username and password the same login and password billing. the same login and password you used to log in to billing and to write the ticket. |
| Question: |
Thanks for the access.Please tell me if I want to make a website on another hosting I can count on. with your hand????I will need to change the DNS |
| Question: |
These are ns1.adminvps.runs2.adminvps.runs3.adminvps.runs4.adminvps.ru |
| Answer: |
please specify to what domain to register these DNS. for domain steroidbar.ru ? the domain must be configured on these DNS to change the DNS. |
| Answer: |
Domain: steroidbar.ru
the Task to update the DNS queued for execution |
| Question: |
Thank you |
| Answer: |
ok
|
