Question: |
Hello. When entering the http://stal-kurs.ru throws on the service page. Tariff plan EN FREE. Hosting means there is still |
Answer: |
Hello. please Wait, Your issue is being dealt with. |
Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
Question: |
Thank you. Looks like domain was found. It keeps saying can`t connect to the database and the database Manager is empty. |
Answer: |
ask when the last time You visited the site |
Question: |
We haven`t checked the website, clients are now called, said that he was unavailable. Presumably 3 months ago it was still working. |
Answer: |
you`ve updated the site engine? what version of joomla do You have ? |
Question: |
The engine has not been updated since install, it 2009. Judging by the files it Joomla 2.5 some old release, right now it`s hard to say. |
Answer: |
it is very bad that is not updated may have been a break-in. we restored files from backup, but the database is not there |
Question: |
Thank you, the issue is closed |
Answer: |
You have a backup of the database? if so, we will restore it. |
Question: |
Hello!Tell us what to do to domain name stal-kurs.ru sent to another server (the website)?thank you |
Answer: |
Hello. Check amps. where exactly You want to redirect. |
Question: |
You ip ? |
Answer: |
as a whole is the ultimate goal You want to domain worked with another hoster? |
Question: |
we ordered a website and we posted it on another hosting, but the domain we want to leave the old |
Question: |
we ordered a website and we posted it on another hosting, but the domain we would like to leave the old |
Question: |
Yes |
Answer: |
we can redirect a domain to another IP address, but in General this is done by changing the DNS, i.e. nastrojkah domain You need to specify other DNS: the ns1 and ns2 |
Question: |
where are these settings ? ) |
Answer: |
where You bought the domain. |
Answer: |
On which server you want to forward the domain? On this account? |
Question: |
the server provider fvds.ru then several samples are selected and bought not you? |
Answer: |
no, domain stal-kurs.ru was preobretet or us. |