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Question: Good day!Faced with the problem after website transfer to your hosting. On your first hosting was the website on the same engine. I made a backup of the site and moved it to your server for revision and changes. After the new version again uploaded to your hosting, despite the fact that we have a subdomain in a folder krasnodar. Thus one and the same site parallel to the existing two domains belkacheli.com and krasnodar.belkacheli.com and the main site is in the root folder WWW, and krasnodar.belkacheli.com is located in the folder WWW/krasnodar/ it all both sites have two different databases and was moved to hosting in the identical condition, but on the website belkacheli.com at checkout nothing happens in contrast to Krasnodar. Tested the website on other hosting services, everything without any problems. Suspected problems from the hosting.
Answer:

 

Hello. there is no www folder on the host. there is a folder public_html? this is the folder of the main domain     belkacheli.com. there is a link on the www folder. link is like a shortcut in windows/ www is not a folder.

 

If one site located on the hosting everything works and the second no then what are You suspicious towards hosting? Especially since you yourself say that they changed the website which worked fine

 

please describe the problem in detail. what and where should happen and if any action. As we can see to check your problem?

 


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