| Question: |
Hello. Can`t go to the site via FTP, that is, he comes but no folders.And can`t change the file via C-panel, produces errors |
| Question: |
Just want to tie a normal domain, and test clean |
| Answer: |
Hello. describe the problem in more detail. what kind of folders and domains referred to |
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In the program total commander I have configured FTP connection, so I flooded the website. When connecting there were some folders, including public HTML now when connecting any folder there, although the connection is established. Tried to modify the file via the panel, but it doesn`t allow to save a file - write error unable to write \"/home/olga7778/public_html/sites/default/settings.php\": Permission denied |
| Question: |
can you my folder has moved, then give me a new login via ftp |
| Answer: |
anything anywhere we were not sending. You the folder /home/olga7778/public_html/sites/default put right what the 555 does not give the right to modify data. set 755 permissions in the file Manager panel or write if you encounter difficulties |
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I didn`t, can you give me the access on my own? |
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It did not solve the problem why I cannot see directories in FTP |
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Failed to write \"/home/olga7778/public_html/sites/default/settings.php\": Permission deniedОпять throws an error, although full right now |
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please do something! I still can`t ftp to get and even in C-panel can`t change the files |
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Before that in fact all was well |
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try now. |
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Now in C-panel to work, but ftp directories can`t see. Tell me what`s the problem? |
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what kind of folder do You not see? |
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no. Now created a new connection, but to no avail |
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what details you podkalne. permissions 777 never set! |
| Question: |
FTP login : password olga7778FTP : admin8409lolaFTP URL : ftp.stroyka-abv.ru or (185.47.54.206) |
| Answer: |
let the amps. Your current IP address You can find it at: http://erahost.ru/2ip.php |
| Question: |
Your IP address: 178.141.44.158 |
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what exactly do you isolate? FTP URL : ftp.stroyka-abv.ru the or (185.47.54.206) ? |
| Question: |
both tried |
| Answer: |
please Make a trace to Your domain: start - run - enter cmd - in the black window, type tracert stroyka-abv.ru - once completed-click to select - enter to get to skopirovat here in the ticket
If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\\Users\\olga>tracert stroyka-abv.Gerasimovka route to stroyka-abv.ru [185.47.54.206]with a maximum of 30 hops: 1 <1 MS <1 MS <1 MS gw-178-141-132.kirov.pv.mts.ru [178.141.132.1] 2 1 ms <1 MS 1 ms br03-gw.kirov.pv.mts.ru [92.39.64.38] 3 20 ms <1 MS <1 MS kar-cr01-ae5.202.kir.stream-internet.net [212.188.44.29] 4 16 ms 16 ms 16 ms m9-cr05-ae9.77.msk.stream-internet.net [212.188.2.54] 5 16 ms 16 ms 16 ms TTK-m9.msk.stream-internet.net [195.34.38.2] 6 22 ms 22 ms 22 ms comfortel.inet2.net [85.112.122.82] 7 * * * timed for the request. 8 24 ms 24 ms 24 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 9 24 ms 27 ms 24 ms knight.dns-panel.ru [185.47.54.206]Trace complete.C:\\Users\\olga> |
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trace is correct. access you have. describe the problem in more detail |
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I can throw you a screenshot? you can throw in your group in contact or tell me where |
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what is the screenshot? describe the problem. |
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I have already described, connect via ftp using total commander, the connection is there - no folders(no, empty), and when the test period were all folders that I have files filled with the site |
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All the folders folder there. The test period is not different t hosting. you have nothing changed. Go to file Manager panel and check it out, and then once more verify the settings of Your ftp client |
