Question: |
Good time. I talked today about the restoration of the site, said domain works, but you need complete content of the site. Please move the content from one account to another |
Answer: |
Hello. Create a request for the transfer of the site from the owner of the website. |
Question: |
You can step by step to explain how all competently to make ,I`m mildly out of spec. The site was created not for me , I was the customer. I made the website, and how to handle it very differently. |
Answer: |
Where is the website? The files and the database. Where the ego takes? You have the credentials? |
Question: |
I have details only username and password, the rest do not know the information. the rest of the information from the developer site, but I have no communication with him |
Answer: |
as You can confirm that this is Your website? |
Question: |
I have a panel to log on to the website, the Ip address of the server and all |
Question: |
what you need that would confirm this ? |
Answer: |
Provide the details for entry in the panel. Specify which site carries and in what folder. |
Question: |
http://IP:2082 or* http://рельеф-абакан.рф:2082Логин : reliefПароль : 3NzVAWwCTM |
Question: |
www.рельеф-абакан.рф in which folder takes I don`t know. |
Answer: |
please Wait, the website is being moved |
Question: |
well |
Question: |
how much time it approximately take? |
Answer: |
We soobin you at the end of the transfer. The average transport time of 2 hours and depends on the amount of data. |
Question: |
awaiting |
Answer: |
OK
|
Answer: |
website moved |
Question: |
Thank you very much! |
Question: |
the site worked for a while, now again blocked |
Answer: |
clear browser cache |
Question: |
nothing has changed |
Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\user>tracert relief-Abakan.rfne unable to resolve target system name relief-Abakan.of the Russian Federation.C:\\Users\\user> |
Answer: |
the site is relief-Abakan.RF works, no blokirovki no. You can see this go with another Internet provider because You probably have a problem with the DNS cache from your Internet provider. you can also ask any of his friend in icq skype vk facebook or sitting around. the website relief-Abakan.Russian Federation |
Question: |
Well. Thanks again. Sorry for my not knowing, probably namuchi you) |
Answer: |
You didn`t have anything to apologize for, we will answer any of Your questions. to do this, and you want support. |
Question: |
All checked, everything works. Will leave positive feedback |
Question: |
all providers except Rostelecom comes from a friend too Rostelecom and he, too, mistake marks |
Answer: |
Thank you for contacting the technical support |