| Question: |
We have a website http://firstpol.ru/ (your host) has Stopped working feedback (letters don`t come in the mail if the website request You cut off service mailn (as far as I know) Can turn it back on, and that it is necessary to make feedback work??? Thank you |
| Answer: |
Hello. specify which address was sent mail |
| Question: |
EMAIL Here to this address |
| Answer: |
utochnyat when the problem occurred. what has changed on the website. have you tried to otpravlyat on another box? |
| Question: |
The issue was found early this week (possibly early) On site is promoted (the company that is promoting claims that have not made any changes which could affect the feedback!! Another box has been send because I do not know how to configure the specified action! Previously everything worked without problems! |
| Answer: |
as sent email? always sent this email? change there`s the chance? |
| Question: |
I do not quite understand the question!!! Mean feedback (change mail which comes?) |
| Question: |
Should my queries on mail EMAIL |
| Question: |
There is a possibility to restore everything??? |
| Answer: |
to do this, razobralas the reason. on the server Yong nothing has changed. You have the opportunity to test to change the email in the site settings? |
| Question: |
Now I will try to clarify the programmers |
| Answer: |
OK
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| Question: |
Can`t figure out this question, the person who did the site quit, and You do not tell me where to change the settings!? Thank you |
| Answer: |
what is your engine? |
| Question: |
what is the site engine |
| Question: |
wordpress-the engine |
| Answer: |
provide access to admin area |
| Question: |
How can I give access to admin area, then they will all access the website |
| Answer: |
then find in the admin address feedback and modify ego. |
| Question: |
the mail function still does not work, created a file on the server, which does not depend on the admin, with the message sending, the normal function mail(options), the letter did not come, apparently the problem still on your side |
| Answer: |
if the mail would not work, then you would see the error message. did you see the post about ошибке7 |
| Question: |
Good day! Tell me what phone number you can contact a specialist |
| Answer: |
of Those.support works via ticket system, as the administrator needs to see the problem rather than hear about it.
As we can see the problem? Have you tried to change the box? |
| Question: |
No, the box we have not changed, because in the tab \"ask a question\" everything is working properly and comes in the mail, and in the tab \"feedback\" comes the mail! if we change the box then no response will come, and a loss of clients and therefore money!! |
| Answer: |
Expect the amps. Your issue is being dealt with. |
| Question: |
Thank you |
| Answer: |
what is the difference between Your tabs \"ask a question\" and\"feedback\" ? they have different boxes or different scripts? |
| Question: |
the boxes have the same, about the scripts I do not know |
| Answer: |
If one script works and the other does not then the problem is definitely not in the server. Aubais in fact the tab belong to the same website? |
