| Question: |
Hello. Faced such problem:During the transition from billing in the control panel says \"wrong username or password\", although a couple of hours ago everything was fine.http://144.76.202.179:2082/login/Tell me, are there any works? |
| Answer: |
Hello. Work on the server are not kept. Please verify the details which you enter. |
| Answer: |
Your account is suspended for mass mailing. What the distribution was? |
| Question: |
Most likely, our sysadmin tried swia website to advertise...How can I solve the problem? |
| Answer: |
Set in the script newsletter sending limit of no more than 100 emails per hour. |
| Question: |
We generally remove when access would be) |
| Question: |
Tell me, please.What is the lock period? |
| Answer: |
Your account is not blocked. remove the script |
| Question: |
I`m sorry for the trouble. Another question:May be that because of the script, the server completely locks really?Just now I`ve no one site on the account + when I try to log in cPanel says ERR_CONNECTION_TIMED_OUT. |
| Answer: |
please Make a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after-click to select - enter to get to skopirovat here in the ticket
If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to `1page.by` (144.76.202.179)1 1 MS infolan.by [192.168.0.1]2 0 MS edge.infolan.by [10.25.94.126]3 1 MS gamma.infolan.by [192.168.0.205]4 1 MS border.infolan.by [10.25.255.13]5 1 MS 1 MS 212.98.162.16 msq.po3.gate4.bn.by [212.98.160.185]7 12 MS 29 MS 185.32.225.2298 decix-gw.hetzner.de [80.81.192.164]9 28 MS core1.hetzner.de [213.239.245.6]10 32 MS core21.hetzner.de [213.239.245.217]11 32 MS juniper2.rz20.hetzner.de [213.239.245.174]12 36 MS hos-tr4.ex3k8.rz20.hetzner.de [213.239.248.233]13 Таймаут14 Таймаут15 Timeout |
| Answer: |
what ip trace is done? |
| Question: |
The trace was coming from Locke. network (192.168.0.9) then the router (192.168.0.1) that has ip in subnet 10.25.94.7. and external ip 93.170.185.135 |
| Answer: |
please Check now.
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| Question: |
Yes, the site is only available in cpanel again will not let me. (Incorrect credentials.) |
| Answer: |
you solved the problem with the mailing list? |
| Question: |
I can`t get into cpanel to delete the script.If You don`t mind, please remove it.It is located in the domain folder 1pageby/catalog mailer |
| Answer: |
Details sent to [email protected] |
| Question: |
Thank you so much! Sorry for the trouble. More mailings are not played! |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory response, You can always create a new one or reopen this ticket with his answer. |
