Question: |
*.*Good afternoon. |
Answer: |
Hello. the site is running please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
Question: |
Now I`m writing from the phone is not possible. |
Answer: |
the site works, why it is not available to You specifically you can learn from the trace. |
Question: |
Now available.... Thank you? |
Answer: |
ok
|
Answer: |
ok
|
Answer: |
ok
|
Question: |
Not working again, literally * min job and all, no one device does not work correctly... |
Question: |
doing a trace |
Question: |
doing a trace |
Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\Administrator>tracert dneprotransservice.contrastive route to dneprotransservice.com [**.***.**.***]the maximum number of jumps **: * ** ms ** ms ** ms ***.***.*.* * <* MS <* MS <* MS **.***.***.*** * <* MS * ms <* MS **.***.***.*** * * ms * ms * ms **.***.**.** * ** ms * ms * ms Bundle-Ether*.***.cr-*.g**.kiev.volia.net [**.***.***.**] * * ms * ms * ms be*-**g.cr-*.g**.kiev.volia.net [**.***.*.**] * * * * Timed out for the request. * ** ms ** ms ** ms kh-dp-kv.ett.ua [**.**.***.***] * ** ms ** ms ** ms maxnet.ett.ua [**.**.***.***] ** ** ms ** ms ** ms ukrnames.maxnet.ua [**.***.***.***] ** ** ms ** ms ** ms zala.host**.info [**.***.**.***]Trace complete.C:\\Users\\Administrator> |
Answer: |
according to the trace, the next |
Question: |
He absolutely does not display correctly, and it is not the first time. You site available? |
Answer: |
Yes, we see the website. the International carriage of goods and cargo transportation in Ukraine and Russia with Dneprotehservis
...Dneprotehservis, OOO was founded in **** year. The main activity of the company-international cargo transportation. **** Year, OOO Dneprotehservis is an active member of the Association of international road carriers of Ukraine AsMAP.
...For today, OOO Dneprotehservis one of the regional leaders among the enterprises-participants of the international transport market. The geography of international freight carried by vehicles, OOO Dneprotehservis, covers the territories of such countries as Ukraine and the Russian Federation. ...the enterprise Fleet, OOO Dneprotehservis consists of modern vehicles DAF, VOLVO, MAN, they meet ecological standards: Euro – * Euro – * and more than ** of covered trucks for transportation. ...To ensure the smooth operation of the company Dneprotehservis created a modern repair facility, which is all-night truck stop and repair shop. ...For ** years of operation our company Dneprotehservis formed a cohesive, reliable team, which in any situation can help in the transportation. ...our Employees, OOO Dneprotehservis ready to implement and develop better ways of transportation, taking into account delivery time, cost, characteristics of the cargo. ...the Principle of our work is transportation of cargoes in the shortest possible timeframe. ...a Great performance of obligations by a group company Dneprotehservis was often recognized by our partners and state institutions of Ukraine.
you Can be sure we will do everything at the highest level! We are waiting for you.
OOO DNEPROTEHSERVIS |
Question: |
there is only the text before that, there were still pictures, links to articles, etc. what to do??? |
Answer: |
you can go to the admin site and change the subject? |
Question: |
I can go to the admin panel, but I have not changed anything, why is everything different? |
Question: |
the theme, by the way, changing... |
Answer: |
You changed the subject? change the theme of the website. |
Question: |
changed, now what? |
Answer: |
now you can see that the problem is not in the subject. check the settings of the site, otobrazhenie menu and news |
Question: |
on my site some sort of problem with the templates.... What I hadn`t set at all correctly displayed....Don`t know what to do... |
Answer: |
let then there is a problem? what did you change? we see that You have repeatedly been viruses on the website, it is possible that You ruined the website hackers |
Question: |
anyway, just worked the site, then in that one moment, everything was just corrupted and can`t recover... |
Answer: |
the website always worked, You were given a link to the test site when You asked. Try adience to disable plugins website. the text that is displayed on the main where he`s from? what part of the website or template is located? |
Answer: |
especially note this http://dneprotransservice.com/media/system/js/mootools.js what is this module? he with the license. please note to download http://tools.pingdom.com/fpt/#!/c*Bwld/dneprotransservice.com this is not normal, as the Bud site trying to cemoc is connected. but can not find external content and displays that. |
Question: |
nothing happens.... what are the options to restore the website? |
Answer: |
please Wait. |
Answer: |
you`ve uploaded clean files? |
Question: |
What do you mean? I don`t quite understand. The plugins I tried everything to turn off - nothing has changed |
Answer: |
you need to upload the files koltorye was infected, again. we meant it |
Question: |
and where to get them? I have the backup no((( |
Answer: |
clean family you can find distributions of your plugins. you do them where it was installed, they definitely should be. download the archive with the plugin and upload the files |
Answer: |
here are the errors that you have on the website maybe this will help [**-Sep-**** **:**:** Europe/Moscow] PHP Strict Standards: Non-static method JResponse::setHeader() should not be called statically in /home/frolkov/public_html/libraries/joomla/environment/response.php on line *** [**-Sep-**** **:**:** Europe/Moscow] PHP Strict Standards: Non-static method JResponse::sendHeaders() should not be called statically in /home/frolkov/public_html/libraries/joomla/environment/response.php on line *** [**-Sep-**** **:**:** Europe/Moscow] PHP Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in /home/frolkov/public_html/libraries/joomla/session/storage/database.php on line ** [**-Sep-**** **:**:** Europe/Moscow] PHP Strict Standards: Non-static method JTable::getInstance() should not be called statically, assuming $this from incompatible context in /home/frolkov/public_html/libraries/joomla/session/storage/database.php on line ** [**-Sep-**** **:**:** Europe/Moscow] PHP Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in /home/frolkov/public_html/libraries/joomla/database/table.php on line *** |
Question: |
point taken thanks.... |
Answer: |
ok
|
Question: |
found full backup of the site |
Question: |
now try to restore... |
Answer: |
ok
|
Question: |
*-*.*.*******-**-***.*here is a file found, which is not obtained VOSSTANOVITEL:the System will restore the database... the System will restore your files... |
Question: |
damn didn`t help, now can`t even admin on the site to come |
Question: |
You can tell me what that reset the site to do, to what settings?? I do not know what to do, what the ass.... |
Answer: |
Upload the backup to the root account and we will rebuild. Specify the folder of the site and the name of the database to restore. |
Question: |
site. **have loaded in /*Three backup... Database - like *. In General the first of all was created.Thank you very much! I would be very grateful. |
Answer: |
In your account two backup files and three folders already razarhivatory. From which backup to restore? |
Question: |
Anyway, the main thing that worked.... |
Answer: |
please specify precisely |
Question: |
**** year any backup |
Question: |
************ or page http://*.*.*/************here`s another backup posted archived just in case... |
Answer: |
You have these backups in arespacochaga? |
Question: |
Yes, how to download them? I`ve * posted.... how to download I have a download button is inactive... |
Answer: |
what button do you mean? to upload files TO your hosting file Manager there is a button to send. and \"download\", it`s not ON and hosting You have archives of those backups? it is in the archives |
Question: |
hurray!!!Uploaded!*-*.*.*******-**-***.*.* |
Answer: |
You recover the account from this backup? |
Question: |
all, if I may... |
Answer: |
okay, I`ll do |
Question: |
yay, thank you! |
Answer: |
restored from backup |
Question: |
Hurray!!! You like to thank? |
Answer: |
You can leave us reviews at any of the hosting reviews. also please keep a current backup on your computer |
Question: |
definitely!!! Thank you! Very grateful! |
Answer: |
thanks |
Question: |
Good afternoon. Not working again сайтhttp://*.*/ |
Answer: |
please Check now.
|
Question: |
works, thanks, but what was it? |
Answer: |
your website was created a burden and access was premenovanie |
Question: |
Site again not working as of yesterday. |
Answer: |
utochnyat as you have visitors on your website? what version of site engine? |
Question: |
a joomla version only in the evening you can see it.some visitors usually * is* a day |
Answer: |
joomla http://www.securitylab.ru/vulnerability/******.php |
Question: |
Oh, thank you |
Answer: |
your sites vulnerable http://dneprotransservice.com/AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
Question: |
Site again not working |
Answer: |
please Check now.
|
Question: |
thank you |
Answer: |
ok
|
Question: |
Good afternoon. Again, the site does not work |
Answer: |
You have solved the problem with viruses on the site? http://dneprotransservice.com/AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
Question: |
that checked, but do not look anything... |
Answer: |
please fix the issue with the vulnerability on the website i.e. Your website is attacked and he sends spam |
Question: |
again not working, again what to do? |
Answer: |
please Wait, the request is sent to the administrator. |
Question: |
wait, I need to make the payment for the hosting... |
Answer: |
utochnyat please You ultramilitance specified in the report? |
Question: |
I ran a virus scan that cleaned and deleted... |
Answer: |
we now check again |
Answer: |
check complete the report file here http://dneprotransservice.com/AI-BOLIT-REPORT-__-******-**-**-****_**-**.html dosup You open |
Question: |
thank you |
Answer: |
please proveriat and repair. will notify once we`re done we`ll check again. |
Question: |
OK |
Answer: |
ok |