| Question: |
The website http://attentive.ru/ has uptime today 34% of that is most of the time not working at all. Nothing on the website did not change and did not. The attendance yesterday and the day before standard as usual, the load on the site according to statistics in the metric has been normal, maximum 2 people per second. Yesterday the attendance was very average 3000 people per day, today, 800. what`s the matter? |
| Answer: |
Hello. We see that you had a large number of processes on the site. they could be caused by a large number of visits. check statetime in control panel. if a large number of visits due to aggressive search bot, check the configuration robots.txt. We are seeing incorrectly configured robots.txt You have no latency for the search bot. Ukazat in it for all bots, and specifically for Yandex
User-agent: *
Crawl-delay: 10
|
| Question: |
attendance was very average. file robots no one worked, the ego has set up a year ago, why it happened today and when the site will work correctly?? |
| Question: |
statistics of visits to see every day |
| Question: |
Why did you not warn in any way that the website will not work practically. At the same hosting even sent warning. And here I have lost customers on the website. |
| Question: |
You write in robots to prescribe 10 seconds, but he only makes a request every 10 seconds. not often that is what is written in the metric monitoring site No response received after 10 s |
| Question: |
and request he sends because the website was not working and he is trying to check the ego again and again do I understand correctly? and why does he not answer? |
| Answer: |
we can`t warn about what we do not know. the limits are clearly stated in the rules of the hosting. in excess of the limits the site may be unavailable. Not the fact that the issue created search bots. you can access the statistics in the control panel and check the connection. about search bots only an assumption because Yandex is now making the transition to a new type of indexing |
| Question: |
You write that you see the error, and now say that it is your assumption.... You are not on the cards guessing. |
| Question: |
so to do that he would have worked correctly now???? |
| Answer: |
go to panel control and see the visitor logs, to analyze them and fix the problem |
| Answer: |
now we see the site works correctly. check the logs for the period in which the site was unavailable. there you will find information about who visited Your site |
| Question: |
I can`t find terms of use and options, where to go and where to look, what should be the load on the server. |
| Answer: |
http://www.erahost.ru/faq.php Some scripts can`t place You?
you Cannot place scripts chat, online games, private mail system , scripts, newsletters and auto-generators, doorway pages,scripts mining cryptocurrency (Litecoin mining) trackers, various php-gateways, gate and proxy, sites promoting violence and trading in prohibited goods, pyramid schemes.
placing casino sites, betting, Smoking mixtures , drugs, betting organizations, pyramids, sites with pornography and advertising of sex services.
Scripts that create large and continuous load on the server.
it is Forbidden to use scripts pumping out and pumped files\\fayloobmenniki (Rapid, Torrent, etc.) , upload large files for download in open access (large files broken into a multi-volume archive not solve the problem).
do not use the hosting as a platform for active filesharing for a large number of clients.
the Location of the open links to download from servers is considered a violation. Use a captcha , limit zakachka in time and other mechanisms for limiting excess unwanted download files
Use scripts broadcasting online video and audio from the server( Use the third-party server).
Prohibited use in scripts functions compression
cannot install IRC servers and IRC bots. Web shell and other hacker tools.
Discovered sites will be deleted without notice, the funds are non-refundable.
Phishing and hack sites removed immediately. The disconnect message in this case is NOT sent and all the information on the website is passed to the appropriate authorities of Russia or the United States, the customer`s account is closed.
No further information will be sent.
website Promotion through advertising campaigns , \"purchase traffic/visits to a website\" should be discussed with the administration. Work with large files (over 500MB) consistent with the administration
Violation of this paragraph shall be punished by blocking the account
Minimum interval run cron tasks 15 min the Maximum number of open user processes - 25
Attention!!! It is prohibited to place references to microsoft products especially windows !!
This list can be changed with the appearance of new threats to the stable operation of clients ` accounts of shared hosting. |
| Question: |
I do not understand why you sent me this, we didn`t break a single item. you show me the rules where you say prescribed the permissible load allowed on the site. That I asked you. |
| Answer: |
potamu that you asked \"I can`t find the rules for hosting \" we brought you and rules |
| Question: |
You I write this ( limits clearly stated in the rules of the hosting. in excess of the limits the site may be unavailable.) I ask you to reset the rules, and you send me something that nothing to do with me... |
| Answer: |
it`s the rules. there are limits of processes. You need rules to look at , and look problemo, after a problem to find a solution to it. You are a site administrator? |
| Answer: |
to solve we can offer You vps servers. server setup and site transfer is performed by our administrators. http://www.erahost.ru/vpsline.php |
| Question: |
no owner, admin, now, no. |
| Answer: |
then wait for the administrator. You, as the owner we offer to consider VPS |
| Question: |
you don`t have any options. Here`s an example on another hosting write it in the rules, the Available power of the CPU: 25% of one core or 600 Mcmickle available RAM for all user processes: 1 Bulochny free traffic to any tarifele servers in USA, Europe and India: 1 TB macardle servers in the Russian Federation: not ogranichivaetsya you have any options??? where such data I can read? |
| Answer: |
we also have all of the settings are http://www.erahost.ru/vpsline.php what specific parameters do You need? processor 600 MHz we have, sorry, we 3700мгц 4хядерные processors. memory and disk are specified. |
| Question: |
you send me the settings of the air force, and I am on a virtual server and ask the same parameters that are specified on that site. even you for example to send the copied settings. Where can I read on your website the options for virtual hosting? the number of concurrent requests? the number of maximum connections to mysqul? |
| Question: |
can I see all the above options, or is it a secret? or give a link where you can read all this? |
| Answer: |
let`s start with the server settings. Server InformationProcessor Information
Total processors: 8
Processor #1
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #2
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #3
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #4
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #5
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #6
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #7
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Processor #8
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50 GHz
Speed
3501.000 MHz
Cache
8192 KB
Memory Information
[ 0.000000] Memory: 32729216k + a high-speed ssd drives You are allocated a 1GB flash maximum 256MB per process (the process can consume ka kmenistan and more) 15% cpu |
