| Question: |
Good day! Is it possible to return to a previous state of site in hindsight with all the files and so on? |
| Answer: |
Hello. what kind of site is it and what happened to him? |
| Question: |
http://*.*/attached a new domain, created a folder under publichtml, not new website, then created a folder in * and the main site stopped working... |
| Answer: |
pogodite the new domain? what folder and what you create in public_html and why you did that etc folder ? |
| Question: |
In publichtml - folder for files of the new website on a new domain. |
| Question: |
how to connect a secondary site through the admin panel? |
| Answer: |
.
*. add as an additional domain in the control panel
*. Change the DNS on the Registrar`s site
*. Website files upload to the directory specified when you create the domain
http://ded**.net/ aid for use panel
DNS ns*.hostven**.com:**.**.*.**
ns*.hostven**.com:**.**.*.** |
| Question: |
*menite DNS on the website, registrata.(where the registered domain) **.hostven**.*:**.**.*.** **.hostven**.*:**.**.*.** - So it is necessary to prescribe ?If so , I wrote the Wrong format - - - - *server \"* *\".Invalid format *server \"* *\". |
| Answer: |
if you did enter ns*.hostven**.com:**.**.*.** it koenchno wrong DNS ns*.hostven**.com and **.**.*.** this is the ip of this DNS if the Registrar does not ask to enter the ip it is not necessary. |
| Question: |
It was so entered. I entered the same DNS as on the first domain name. Just **.hostven**.*. **.hostven**.*. May gives a domain error because of the fact that I(the domain) a few hours ago had detached from bloggera and changed DNS ? Has not yet been updated. Can? |
| Answer: |
DNS is updated immediately. if you added a domain and promenyali DNS then you need to wait |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
It is possible on fingers. I do not understand how to connect the second site. Or just afraid to make a mistake. I - to Create additional domain - I created (wrote a domain name). At the bottom appeared *.*public_html*.* To remove the Control perenapravlenie what`s next ? Tried to read http://***.*/. But many terms I haven`t met yet. Help the beginner. |
| Answer: |
You uploaded website files to the folder you created? please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Анатолий>tracert bikiniclubman.Gerasimovka route to bikiniclubman.ru [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS ***.***.*.* * ** ms ** ms * ms ***-***-**-***-lvv.broadband.kyivstar.net [***.***.**.***] * ** ms ** ms ** ms **-**-**-***.ip.kyivstar.net [**.**.**.***] * ** ms ** ms ** ms **-**-**-***.ip.kyivstar.net [**.**.**.***] * ** ms ** ms ** ms **.***.***.*** * ** ms ** ms ** ms ***.**.***.** * ** ms ** ms ** ms ***.**.***.*** * * * * Timed out for the request. * ** ms ** ms ** ms any-in-****.*e***.net [***.***.**.**]Trace complete.C:\\Users\\Anatoly> |
| Answer: |
DNS is not updated, domain is not yet looking at our server. |
| Answer: |
according to the trace from your ISP is not updated DNS, dolimites their updates. |
| Question: |
Understood. The last time they were changing my IP address . Thank you. wait. |
| Answer: |
Thank you, that appealed to customer support. |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
Good afternoon. I can`t seem to solve the problem of his own. Yesterday I took a domain with blogger , have changed DNS on **.hostven**.**.hostven**.* . And now the domain page http://*.*.*/ even began to show the error. And before it showed the redirect from *.* *.*/. It happened after the proper attachment of the new site. The one I have *.*/ . Wanted to attach a second *.*. And that`s what happened. |
| Answer: |
Hello Domain bikiniclubman.ru no on the server. add it in control panel as an addon domain |
| Question: |
I removed it today. Because this domain is generally in the browser does not display. Writes a bug , but the idea is to throw in a website domain Registrar. |
| Answer: |
it does not display potamu that you deleted it. add the domain to your account and don`t touch anything |
| Question: |
Created the add-in domain \"*.*\". So ? |
| Answer: |
now upload the files to the folder of the domain |
| Question: |
To manage files for this domain here: * &#****; public_html*.* and download here wordpress ? |
| Answer: |
Yes |
| Question: |
All done. Anyway, while typing *.* writes - - - - the Requested page / was not found on this server. |
| Answer: |
wait for the DNS updates. just don`t delete any more domain, it is nothing to do with |
| Question: |
Well |
| Question: |
Thank you |
| Answer: |
ok |
| Question: |
With one decided. Well, another question. The name of the database to which you want to install WP. - Create a new one ?MySQL user name - ? |
| Answer: |
You set the website again? If Yes, then first create a database and user to it. |
| Question: |
Good night. Established website. Everything worked. Turned off . Included in a few hours , writes ---- the Requested page / was not found on this server ---- everything Was fine. *.* |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Tracing route to *.* [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS ***.***.*.* * *** * *** * ** * ***-***-**-***-*.*.*.* [***.***.**.***] * ** * ** * ** * **-**-**-***.ip.*.* [**.**.**.***] * ** * ** * ** * **-**-**-***.ip.*.* [**.**.**.***] * ** * ** * ** * **.***.***.*** * ** * ** * ** * ***.**.***.** * ** * ** * ** * ***.**.***.*** * * * * Timed out for the request. * ** * ** * ** *-****.*****.* [***.***.**.**]Trace complete. |
| Question: |
The most interesting that all worked. |
| Answer: |
***.***.**.** it is not our server. again you did something with the domain on your computer? potamou that the problem is entirely on your computer and won`t come out Zha of within the throughout the world website works with the correct ip http://host-tracker.com/check_res_ajx/********-*/ with the domain more Nitsche NOT do it works, rebate normalno. works with our hosting. touch the domain settings do not need any hosting or registartor, domain works fine. |
| Question: |
Didn`t do anything. Installed wordpress and turned off the computer. Through three hours and included such garbage. Never climbed , the settings were not touched. |
| Answer: |
so wait until your Internet provider updates the cache of DNS , or change in the settings of your network connection in the network settings of the DNS server of the provider on a normal google *.*.*.* |
| Question: |
All. Understood.All like last time. Need to order a new IP from your provider. Through the router blocks the site , directly works. Thank you for your attention. |
| Answer: |
ok
|
| Question: |
Hello. What happened ? Lost website. http://*.*.*/ Error loading http://*.*.*/. Perhaps on the website are working or it isn`t configured correctly. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Tracing route to *.* [**.**.*.**]the maximum number of jumps **: * <* MS <* MS <* MS ***.***.*.* * *** * * * * * ***-***-**-***-*.*.*.* [***.***.**.***] * ** * ** * ** *.*.* [***.**.***.**] * * * * * * *.*****.* [***.**.***.***] * ** * ** * ** * **.***.**.** * ** * ** * ** * **.***.**.** * ** * ** * ** * **.**.*.**Trace complete. |
| Answer: |
what engine your website? |
| Question: |
wordpress |
| Answer: |
what did you change in the files of the website? especially in this [**-Mar-**** **:**:** UTC] PHP Parse error: syntax error, unexpected `<` in /home/troll**/public_html/bikiniclubman.ru/wp-content/themes/layers/functions.php on line *** |
| Answer: |
what is it? <?php echo do_shortcode being(\"[uptolike]\"); ?> |
| Question: |
Tried to put the button on all pages not just the home. There is written in the plugin insert this code. Well, I have it in a template and punched. |
| Answer: |
always check the website upon your actions. the site is not stopped suddenly to work, it stopped rabatte after your intervention. please check what you are doing |
| Question: |
I inserted this code . I can`t cancel because I can`t enter the site. |
| Answer: |
remove the code from a file |
| Question: |
I changed the panel on wordpress. I didn`t climb. Just don`t know where it is. You can`t remove ? |
| Answer: |
we have fixed Your bug. |
| Question: |
Thank you very much !! Super ! Just once again you prove that you are a serious hosting and how I would not say that you need to take a hosting in the kom area (over the hill) and in any case not ru. I tried it and have never regretted. When the hosting is adequate , a Russian - speaking support is just super ! Thanks again . In my defense , I will say - I`m just learning . |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
