| Question: |
Used http://bortovoj-computer.ru was available via FTP in the folder /public_html Now I can not understand where he is. Upload files via FTP, but from a browser they are not available. Copied to the root of a test file robots2.txt At http://bortovoj-computer.ru/robots2.txt it is not available. |
| Answer: |
Zdravstvuite. the website bortovoj-computer.ru not rebate with our hosting. In order that the website works with our hosting install DNS ns1.host27.info:46.29.2.73
ns2.host27.info:46.29.2.74 |
| Question: |
The website works with Your hosting. And when it did the DNS change? this had been installed when the site is transferred. |
| Answer: |
We do not know when there was a change of DNS. You as a domain owner, such information should be known. |
| Question: |
I see all but frostbitten yet. You please send me the ticket and wrote to put the current DNS. See a screenshot of your message http://savepic.org/8245728.jpgА well, surprise me. Think of the answer. |
| Answer: |
Then why is your website not our DNS servers? Domain: BORTOVOJ-COMPUTER.RUСервер name: ns1.ht-systems.EN.Name server: ns2.ht-systems.ru. |
| Answer: |
You gave a screenshot of the ticket for March 31, 2015. You also changed the server, so DNS on the screenshot is different from the current ones. But on your domain, they differ from the old and new. please do not speak. |
| Question: |
I`m not going to say if the staff of TP will not suffer memory loss.I wrote the above, I quote: \"the Website works with Your hosting. And when it did the DNS change? this had been installed when the site was transferred.\"31 March is just about a year. Everything is set up according to the ticket written by the same Eugene. And he replied that he did not know who and as established by the CSN. He took me for some chump? He can read? Let them read their own messages.DNS there are, because I have now changed to:ns1.host27.info:46.29.2.73ns2.host27.info:46.29.2.74 Perhaps it is a change of DNS, I don`t znaya have not heard the answer to the question, when I changed DNS and why do I not know that? And why when I ask such simple questions, I am in rude manner saying \"I know nothing, nothing has changed\"? |
| Answer: |
the Domain you have registered not at us, and in the ticket we told you that DNS had to be set for a domain a year ago, you changed the server for your account at the end of January. But now we see that your domain`s DNS does a third-party server or one of ours. Who changed them and when is not known to us now because the domain is not registered with us. On this issue - when changing DNS, you should contact the VC domain Registrar, where you registered and ask them if they have such information. Strange, now DNS back to our server: Domain: BORTOVOJ-COMPUTER.RUСервер name: ns1.host27.info.Name server: ns2.host27.info. You have them changed? |
| Question: |
Alleluia. So they are still changing! And just two weeks ago.And this boorish type, why I wrote:\"We do not know when there was a change of DNS. You as a domain owner, such information should be known.\"Well known or not? Or he has memory lapses?do not see the answer to the question: \"Why was I not informed of this change the DNS?\" |
| Answer: |
We do not know when there was a change of DNS. - your domain and not the server. |
| Question: |
do not see the answer to the question: \"Why was I not informed of this change the DNS?\" THE NORTH |
| Question: |
server |
| Answer: |
at the time of Your request in a ticket in the domain properties stood MNJ name Server: ns1.ht-systems.ru.
name Server: ns2.ht-systems.ru. when they were replaced by the name Server: ns1.ht-systems.ru.
name Server: ns2.ht-systems.ru. known only to You, to us, this information is not known. the request was - why doesn`t work the website, You said that CSN are not ours. we did not change, we do not have access to your domain. |
| Question: |
You have problems with eyesight ...Where I wrote that the website is not working?Re-read the first message of the ticket. |
| Answer: |
please stop being rude in the tickets. You wrote. \"Before the website http://bortovoj-computer.ru was available via FTP in the folder /public_html Now I can not understand where he is. Upload files via FTP, but from a browser they unavailable. Copied to the root of a test file robots2.txt At http://bortovoj-computer.ru/robots2.txt he unavailable.\" you are not our DNS hosting http://www.webnames.ru/scripts/whois.pl?domain_name=bortovoj-computer.ru Domain: bortovoj-computer.ru
Domain: BORTOVOJ-COMPUTER.RU
Server name: ns1.ht-systems.ru.
Server name: ns2.ht-systems.ru.
State: REGISTERED, DELEGATED, UNVERIFIED
Administrator: Private Person
Registrar: REGTIME-RU
By: https://whois.webnames.ru
Registered: 2012.12.03
Paid to: 2016.12.03
Released: 2017.01.03
in what folder . what server you downloaded the file? |
| Question: |
Is irrelevant. Take the website to another hosting |
| Answer: |
You had another DNS hosting at the time of the first treatment in the ticket. |
