| Question: |
Hello, do not send emails to e-mail domain in the zone of kg. While on the other sending without any problems (ru/su). |
| Answer: |
Hello. Describe ECW. in more detail problme, so we could check it out. |
| Question: |
The problem is that you have a domain http://janartoo.kg/, there are forms that need to send messages to [email protected]. Sending successful, according to the form, but in the end the letter did not come. If the settings form to register any other mail, everything comes into normal mode |
| Question: |
Also in the settings of DNS for domains I noticed a discrepancy between our records of the main domain ehg.su domain http://janartoo.kg/ |
| Answer: |
the Question sent to the administrator. wait for amp. |
| Answer: |
utochnyat on what boxes did you even sweat? |
| Question: |
For example [email protected] in the website settings ehg.su pointed mail [email protected] with this site on this post as nothing came |
| Answer: |
judging by the logs of the mail server is gone 2016-02-17 06:12:55 1aW02R-0007FE-JI <= [email protected] U=bogmark P=local S=9084
2016-02-17 06:12:55 1aW02R-0007FE-JI ** [email protected]: Unrouteable address
2016-02-17 06:12:55 1aW02R-0007FH-K8 <= <> R=1aW02R-0007FE-JI U=exim P=local S=9865
2016-02-17 06:12:55 1aW02R-0007FE-JI Completed |
| Answer: |
you tried to send using the web interface, not the script siita and via webmail? |
| Question: |
Yes, sent several emails with different mail domain mail [email protected] in this case, it accepts and sends emails |
| Answer: |
no, from your server using You created in the panel box you otpravlyali mail? |
| Question: |
Yes, it`s there immediately |
| Answer: |
ie doesn`t work only when you send through the mail and only on [email protected] right? |
| Question: |
Yes that`s right, just for her |
| Answer: |
when mail is everywhere except janartoo.kg then you need to find out why they don`t accept mail from your server |
| Question: |
In the site settings ehg.su also scored this mail there is sent 2 letters, one to the address from the form, the other site owner comes only at the address from the form, the owner does not come (for the owner did [email protected] ) |
| Answer: |
what \"this\" email? all mail sent through php mail () goes from the server name. maybe the server filters janartoo.kg thinks its spam. if otpravlena mail via smtp out of the box comes correctly. |
| Question: |
In spam also misses, just nothing |
| Answer: |
and show the logs of the mail? you have access to them? |
| Question: |
no, you do not have |
| Answer: |
you can email them a request? |
| Question: |
And you can specifically, who were they? |
| Answer: |
administratoram servers janartoo.kg |
| Question: |
Of the site itself? He just rests there, where the rest (about 17 years), sending emails checked on a few of them, temporarily changing the email address on [email protected]. Not one of them did not come. At the same time, if the site janartoo.kg to change his email [email protected] to any other, then it`s also okay comes. However, as with all projects. It`s may not be in the domain zone kg. |
| Answer: |
the website janartoo.kg is on the server 136.243.158.5
this is not our server. you will need to unsubscribe the server administrator 136.243.158.5
and ask the incoming mail logs |
| Question: |
It is not clear why not yours, because our account to this server, you have no other contacts. The servers have recently changed IP you sent me |
| Answer: |
Yes, sorry, made a mistake. the problem is checked |
| Answer: |
email domain janartoo.kg works with Yandex janartoo.kg. 14399 IN MX 10 mx.yandex.net. |
| Question: |
Yes, with Yandex, like all other mail for domains not working only this |
| Answer: |
with Yandex You receive any errors? utochnyat You have in the properties for the www domain is the mailing address? |
| Question: |
Hello again, could not answer. To the question about the mail. Just tried to reconfigure the mx record for the domain txt janartoo.kg by analogy with domain accounts ehg.su. The domain janartoo.kg is 4 ящика:[email protected]@[email protected]@janartoo.kgНе one of them receives letters form on the website janartoo.kg. If the settings of these forms to register other addresses as the domain and personal to the test, it all comes at once.Also, if you create in control panel, email account domain janartoo.kg, on this account (created [email protected]) letters come from.It is not clear just why not come directly to sale\\info\\[email protected] Yandex mail. |
| Answer: |
on the Yandex mail have this address? |
| Question: |
Yes there is, the exchange of letters between the boxes takes place normally, that is if you send something with her or for her, it all comes\\sent |
| Answer: |
the problem is checked |
| Answer: |
please Check now.
|
| Question: |
Does not reach |
| Answer: |
ask what the box was otpravlyali last time. we`ll check |
| Question: |
[email protected] |
| Answer: |
check the |
| Question: |
With the same form only in the mail [email protected] sent, all of it, to the domains of kg does not want |
| Answer: |
the problem until it turns out |
| Answer: |
please Check now. should work
|
| Question: |
Yes, now everything is fine, can you tell me what was the problem? |
| Answer: |
you have on the server and this mail domain. and the server is looking for mail for himself. we have removed the mail domain, because you don`t use on server |
| Question: |
OK thanks |
| Answer: |
ok
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