| Question: |
Hello not open the site itself in poiskovike as administrator |
| Answer: |
Hello on your website and you will see this http://tools.pingdom.com/fpt/#!/cCIxvr/XN--80AAEHEEEPBM4AFHDKE5APT4R.XN--P1AI |
| Answer: |
are you ever done on the site? the website seems hacked. you gave stupi to him? what engine website? what version? |
| Question: |
Somehow possible to fix |
| Answer: |
please Check now.
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| Answer: |
but the site will be hacked http://недвижимостьнарайоне.рф/AI-BOLIT-REPORT-__-939485-20-02-2016_21-08.html he has a lot of vulnerabilities. be sure practice https://revisium.com/ru/blog/joomla_rce_all_versions_affected.html |
| Question: |
Were is the search engine no admin |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Thanks like a search engine site opened. As admin can`t log in ????? |
| Answer: |
what search engine? specify what you mean |
| Question: |
Usually in the line example Yandex opens but not all , but as administrator I can`t log. |
| Answer: |
what to look for a website if you can simply open it? no pascovici to use for this is not absolutely necessary. |
| Question: |
The people on the site can not go and I`m inside the website |
| Answer: |
which people can not come in? your website is available to all as you go? describe the problem in more detail. |
| Question: |
Let`s call it a night and tomorrow I`ll try it again . Thanks for the help |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Answer: |
if you don`t primte measures to protect the site will be hacked again please read
https://revisium.com/ru/blog/joomla_rce_all_versions_affected.html |
| Question: |
Hello. Yesterday I was advised to do ( please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket) I kind of do understand now I must send you |
| Answer: |
Yes, please give the information in the ticket |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Yuri>tracert NEDVIZHIMOSTI.strasilova route to NEDVIZHIMOSTI.RF [92.242.144.10]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.1.1 2 1 ms 1 ms 1 ms kv95-nas1.a-n-t.ru [94.103.233.2] 3 1 ms 1 ms 1 ms gw-b3-1g.a-n-t.ru [94.103.233.1] 4 2 ms 2 ms 2 ms m9-gw5-ae3-901.msk.anders.ru [81.91.186.21] 5 15 ms 15 ms 15 ms b57-gw2-te3-3.spb.anders.ru [81.91.177.78] 6 54 ms 48 ms 100 ms r1ams1.core.init7.net [80.249.208.210] 7 56 ms 54 ms 54 ms r1lon2.core.init7.net [77.109.140.220] 8 120 ms 121 ms 121 ms r1nyc1.core.init7.net [77.109.128.70] 9 198 ms 198 ms 198 ms r1lax1.core.init7.net [82.197.168.69] 10 204 ms 198 ms 198 ms 69.36.231.54 11 205 ms 208 ms 208 ms c1.palo-alto.paix.FiberInternetCenter.net [64.118.162.8] 12 201 ms 201 ms 202 ms sanjose2.barefruit.co.uk [66.201.32.134] 13 * * * timed out for the request. 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.Trace complete.C:\\Users\\Yuri> |
| Question: |
View it or not ? |
| Answer: |
92.242.144.10 this is not our hosting service. ip of our server 46.29.2.50 and your domain is NEDVIZHIMOSTI.Russia is working with it. http://ping-admin.ru/free_test/result/145605891616sqojrr4m68et21mh44p.html your computer has problems with DNS. |
| Question: |
What DNS means and what I should do to fix it ? |
| Answer: |
How long ago did you change DNS? |
| Question: |
I didn`t change any |
| Answer: |
on another computer or on the phone, the website opens? |
| Question: |
no |
| Answer: |
this can not be. show the trace from another computer. worldwide your website opens, you brought a proof, |
| Question: |
So you have tried as the administrator to come in |
| Answer: |
we have no access to , how can we go? |
| Question: |
Thank you I will try |
| Answer: |
ok
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