| Question: |
Hello! I cannot log into the admin panel and the website won`t load deepcool-ma.com. |
| Question: |
Just in case:Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Administrator>tracert deepcool-ma.contrastive route to deepcool-ma.com [136.243.158.1]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.1.1 2 * * * timed out for the request. 3 37 ms 39 ms 39 ms mgts.10g.net.belpak.by [93.85.254.89] 4 37 ms 39 ms 39 ms 10.0.62.61 5 42 ms 43 ms 40 ms core2.net.belpak.by [93.85.253.205] 6 41 ms 47 ms 39 ms ie2.net.belpak.by [93.85.80.54] 7 40 ms 39 ms 39 ms asbr7.net.belpak.by [93.85.80.122] 8 62 ms 62 ms 62 ms decix-gw.hetzner.de [80.81.192.164] 9 68 ms 68 ms 74 ms core23.hetzner.de [213.239.203.154] 10 68 ms 68 ms 68 ms ex9k1.rz17.hetzner.de [213.239.203.230] 11 70 ms 71 ms 70 ms static.207.173.243.136.clients.your-server.de [136.243.173.207] 12 68 ms 68 ms 68 ms deepcool-ma.com [136.243.158.1]Trace complete.C:\\Users\\Administrator> |
| Question: |
It took more than half an hour, can you answer? |
| Answer: |
Hello. according to the trace domain available to you. What error do you show? |
| Question: |
Just goes infinite scrolling. A Google analyst detects a zero visit. Yandex Metrika writes 5 hours the site is not available. |
| Answer: |
You have made changes on the website? |
| Question: |
Today, no. Up to 3 nights he worked. A week ago I installed the plug-in lock hacking (when I touch the password), but it is for me (my IP does not block)and needs 100% to log in to the admin panel. By the way in the ISP Manager I included. There according to the logs it seems it was last seen at 00:00 hours. Although the counter has counted today sedenia before. as unreachable (metric wrote that in 3 hours is not available, then available again from five o`clock is not available. |
| Answer: |
please Wait, your issue is being dealt with. |
| Answer: |
please Check now.
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| Question: |
Went on Google, the Analyst visits the site and admin panel on your computer open. And what was it if not a secret? February-continuous strip of troubles with the site. |
| Answer: |
you had a surge of visits, maybe it`s the attack on the site. the problem has yet to be verified. |
| Question: |
Protect mentioned a plugin that would work for the IP of the attackers. I reports looked no excess activity. |
| Answer: |
as he can? for his work requires resources. resources are not infinite. we can offer You a server to a light panel vesta / there`s even a tool for tracking the load. cons only two panels, there is no storage file Manager and databases cannot be assigned to multiple users. otherwise it is a great functional hosting panel |
| Question: |
Going back to your suggestions later on (not forget) all of this is the February race was exhausting. |
| Answer: |
ok. transfer we do, you will neprijede nothing to do |
| Question: |
Will change the IP. with all the consequences. I`ll go now. can not continue. |
| Answer: |
Yes, change the ip and only |
