| Question: |
Hello. On our website there is a code that uses the external connections via sockets and external MySQL (comet server). On Your hosting, this code is not working. Apparently there is a ban on external connections please Tell me how can I fix it? |
| Answer: |
Hello. To remotely connect you need to specify the IP in spanel and report it to us so we added your IP to trusted. Do you have a static IP, this connection is possible only with static IP. |
| Question: |
IP of the server with which you want connection? 109.234.34.208. Just do not understand where to specify it in the panel. Prompt, please, more. |
| Answer: |
this is a static ip? |
| Question: |
It seems so. By definition needs to be static this server. (app.comet-server.ru address) |
| Answer: |
ip added check connection |
| Question: |
Thank you very much. It worked. |
| Answer: |
ok
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| Question: |
Hello. Again there was the same problem. When I try to connect with app.comet-server.ru (109.234.34.208), the following error occurs: Can`t connect to MySQL server on `app.comet-server.ru`. Perhaps again, a lock on the connection to the server. Tell me, please, what could be the problem? Could this be due to the large number of queries to this server? If so, how can we avoid this? The fact that now the website is prepared for launch and the number of queries will be more. |
| Answer: |
please Check now.
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| Question: |
Yes. Now it worked. Thank you very much. |
| Answer: |
ok
|
| Question: |
Hello. Again there was the same problem. When I try to connect with app.comet-server.ru (109.234.34.208), the following error occurs:Can`t connect to MySQL server on `app.comet-server.ru`.Perhaps again, a lock on the connection to the server. |
| Answer: |
Hello. Specify how you are connecting? |
| Question: |
mysqli_connect(`app.comet-server.ru`, `782`, `XXXXXXXXXXXXXXXXXXXXXXXX`, `CometQL_v1`) |
| Answer: |
please Check now. |
| Question: |
The same. May be they technical work... |
| Answer: |
on our side, the barriers to connect |
| Question: |
Hello. Please add more 46.36.217.36 to the list of allowed ip addresses for external connections. |
| Answer: |
please Check now.
|
| Question: |
Yes. Works. Thank you. |
| Answer: |
ok
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| Question: |
Hello. And please add this 185.87.48.157 ip to the allowed list. Thank you. |
| Answer: |
ok |
