| Question: |
Hello .... what`s the problem ...the site is not working why |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
The team performed a Traceroute...traceroute to xn----stbbijbbqec.xn--p1ai (185.47.54.206), 64 hops max, 72 byte packets 1 10.0.1.1 (10.0.1.1) 1.627 ms 1.213 ms 1.036 ms 2 host1-8.ultra.net (10.18.8.1) 2.099 ms 2.612 ms 2.743 ms 3 * * jun_main.supersky.su (178.219.244.33) 5.363 ms 4 sh2.supersky.su (178.219.244.4) 2.848 ms 3.006 ms 2.723 ms 5 jun_mx80.supersky.su (178.219.244.30) 2.524 ms 3.112 ms 2.684 ms 6 193.238.110.169 (193.238.110.169) 3.938 ms 3.030 ms 2.576 ms 7 xe-1-2-0-0.svsl-00-ar1.miranda-media.net (178.34.183.29) 2.523 ms 3.098 ms 2.914 ms 8 ae4-0.smfl-04-cr2.miranda-media.net (185.64.45.66) 9.543 ms 8.460 ms 7.902 ms 9 178.210.33.77 (178.210.33.77) 22.393 ms 22.160 ms 21.522 ms10 ae20-454.m25.kharkov.datagroup.ua (80.91.160.130) 49.823 ms 30.331 ms 32.946 ms11 93.183.198.42 (93.183.198.42) 41.391 ms 41.257 ms 40.603 ms12 80-64-96-1.rascom.as20764.net (80.64.96.1) 45.893 ms 45.963 ms 45.348 ms13 80-64-96-1.rascom.as20764.net (80.64.96.1) 45.415 45.817 ms 45.890 ms ms14 81-27-252-161.rascom.as20764.net (81.27.252.161) 70.852 ms 48.725 ms 48.468 ms15 85-143-184-42.customer.comfortel.pro (85.143.184.42) 47.247 ms 45.993 ms 47.041 ms16 knight.dns-panel.ru (185.47.54.206) 48.551 ms 47.514 ms 47.389 ms |
| Answer: |
what version of the script from your website? |
| Question: |
Joomla 3.4.8 |
| Answer: |
we checked Your website he`s infected. http://макроистория.рф/AI-BOLIT-REPORT-__-883987-22-02-2016_14-42.html |
| Question: |
yesterday everything worked |
| Answer: |
the website doesn`t work potamu that hacked. it opens but very slowly. Isaza any WTO inclusions on the website. try to go to admin area and change the subject. |
| Question: |
I do not understand...change the template ? |
| Answer: |
Yes |
| Question: |
and like this on your site sites hacked !!!!! |
| Answer: |
sites and joomla . no need to be confused. joomla have found a critical vulnerability |
| Question: |
understand ... so maybe just write the html and all |
| Question: |
what would you recommend ? the site is just simple text and all |
| Answer: |
ask you this, Saito updated? Ilion was raised from scratch on the latest version? |
| Question: |
updated to 3.2 |
| Question: |
updated to 3.2.... |
| Answer: |
so Yeon probably have time to update... all the older versions vulnerable. absolutely everything |
| Question: |
weird ... updated as soon as the message came that there is a new version ... and yesterday everything worked ....the file about which you wrote (on ) only appeared today or night ...since yesterday everything worked fine ... the file I deleted ... but still not loading ... what else should be cleaned ? |
| Answer: |
the vulnerability was published in the month of December. you Dec updated? the site is loaded, through a few easy minutes. it possesive paste into your website harmful code. antivirus it finds. help to reinstall. |
| Question: |
okay thank you .... I will think ... what better to do |
| Answer: |
ok |
