| Question: |
Good afternoon. Yesterday was a problem opening the site. Propeccia, as You recommended after You made a backup. Today the same problem. Please backup today site remonttechniki.com.ua. |
| Answer: |
Hello. you did a backup yesterday? if not then we can download only the one backup that segregati yesterday |
| Question: |
It is quite suitable, please do |
| Question: |
And tell me more, where in the files of the patch 2 folder libraries and plagins, both of them need to load or only the file session.php? |
| Answer: |
please Check now.
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| Question: |
The site to work , thank you, now this other account will make the same request |
| Answer: |
there also doesn`t work? what you did yesterday except the patch? passwords are changed? |
| Question: |
nothing in that case. |
| Question: |
passwords it is better to change? |
| Question: |
I just replaced the file session.php |
| Answer: |
and, of course, the hacker has full access to the site. need the whole site to check |
| Question: |
and patch needed or not? and fully folder or just replace the file? |
| Answer: |
need to patch and change the passwords and check. the whole complex of actions. we recommend also to download the files to your computer and to check their antivirus DLF windows https://www.revisium.com/ai |
| Question: |
Thanks, I`ll try today to do everything |
| Question: |
Thanks, I`ll try today to do everything |
| Question: |
Thanks, I`ll try today to do everything |
| Answer: |
you must close access to admin by ip |
| Question: |
how can I do that? and ,please, backup again , after I replace the file session.php the website does not open at all |
| Answer: |
a backup of the site? we have described the procedure for closing in a ticket from another account. this is done using the file .htaccess there`s no need to register deny from all allow from Valr and put it in a folder administrator. |
| Question: |
remonttechniki.com.ua. |
| Question: |
remonttechniki.com.ua. |
| Answer: |
please Check now.
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| Question: |
Works, now try to do everything as You said. And another question, I have a folder in the root servicecenter056HACK. What is it? |
| Answer: |
this is the fact that it was hacked. we in any case retain a copy of the site |
| Question: |
I`ll try to change it. |
| Answer: |
OK |
