| Question: |
Good day!The site is unavailable.Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Anna>tracert artshopping.com.afrassiabi route to artshopping.com.ua [136.243.158.1]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.7.1 2 2 ms 3 ms 3 ms control [10.10.4.1] 3 5 ms 2 ms 1 ms 105.static.139.ldc.net [213.160.139.105] 4 8 ms 2 ms 2 ms 213.160.128.75.ldc.net [213.160.128.75] 5 30 ms 31 ms 30 ms ge-cix.giganet.ua [91.245.221.159] 6 30 ms 31 ms 31 ms hetzner.ge-cix.net [80.94.94.19] 7 41 ms 40 ms 35 ms core4.hetzner.de [213.239.245.2] 8 34 ms 34 ms 34 ms core24.hetzner.de [213.239.203.150] 9 37 ms 36 ms 37 ms ex9k1.rz17.hetzner.de [213.239.203.234] 10 33 ms 35 ms 34 ms static.207.173.243.136.clients.your-server.de [136.243.173.207] 11 34 ms 35 ms 38 ms artshopping.com.ua [136.243.158.1]Trace complete.C:\\Users\\Anna> |
| Answer: |
Hello. Your site works, but gives an error: The script encountered an error and will be aborted. To view extended error messages, enable this feature in .settings.php. did You do any changes on the website. |
| Question: |
no changes nebylo |
| Answer: |
How long ago was seen this error? |
| Question: |
two days ago, 28 Feb |
| Answer: |
Expect the amps. we will restore Your files from backup. |
| Question: |
How much time will it take? |
| Answer: |
update follow of RES.copies of did not help. the last 2 days You`ve done the updates on the site and 28 th, the website worked fine? |
| Question: |
28 worked fine. Updates were done |
| Answer: |
in the connection settings of the site You have registered kastrioti: $DBHost = \"artshopp.mysql.ukraine.com.ua\"; i.e. the database You have worked with remote servers, and I understand that now the server is turned off, the site stopped working. |
| Question: |
Possible. And you have the opportunity to register the new settings? A big request to do it |
| Answer: |
soobshaet database name, waseges. |
| Answer: |
the request sent to the administrator. |
| Question: |
how long to expect the results? |
| Answer: |
please Check now.
|
| Question: |
The site operates. Thank you! |
| Answer: |
ok |
| Question: |
Now there are problems. In control panel, you cannot make changes such as item card, or go in any section. Perestroica nedostupnaya on http://artshopping.com.ua/bitrix/admin/cat_section_admin.php?lang=ru&type=offers&IBLOCK_ID=12&find_section_section=0 temporarily unavailable or moved to a new web address. |
| Answer: |
Try to clear the browser cache. |
| Question: |
Did not help, the same picture |
| Answer: |
Provide the login credentials to the admin panel to check the error. |
| Question: |
http://artshopping.com.ua/bitrix/admin/index.php?lang=ru&back_url_pub=%2F#authorizeЛогин: adminПароль: 12345678 |
| Answer: |
please Wait. |
| Answer: |
please Check now.
|
| Question: |
Everything works. Thank you! |
| Answer: |
ok |
