| Question: |
after the transition to the new tariff all lyagla website iskra.dp.ua I raised but mamov.ru lies and never admits in PHP admin, please help to configure access to PHP admin. |
| Answer: |
in phpmyadmin you login using the username and password of the user of your database |
| Question: |
tell me how to log into the website at the old server |
| Answer: |
put this in the hosts file the following line: 46.29.2.46 yourdomain and restart the computer |
| Question: |
but did not let pishit \" SORRY!If you are the owner of this website, please contact your hosting provider: [email protected] is possible you have reached this page because:\" |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
not ispituju difficulty but traceroute did not give ie gave \"timed out\" just do me white ip it 213.111.246.131 |
| Question: |
traceroute closed provider |
| Answer: |
please Wait, we will check the IP for the unit on our server. |
| Answer: |
APM mitoticeski or dynamic ip? |
| Question: |
I have a static IP |
| Answer: |
you have access to the control panel? |
| Question: |
to C-panel |
| Answer: |
you don`t have cpanel. You have a isp panel https://136.243.158.1:1500 |
| Question: |
isp panel has access but the tab on the C panel still action |
| Answer: |
ttckb you have access to the isp panels that lock no no you have places without files. /var/www/ygane/data/www/mamov.ru/bitrix/modules/main/include.php |
| Question: |
are already active C panel |
| Question: |
and dB files is also corrupted |
| Question: |
so I need access to the old server |
| Answer: |
please Check now.
|
| Question: |
there is no access |
| Answer: |
there is no access to where? we are on the site. your site works, check out |
| Question: |
now, in General do not work and write that the account is locked |
| Answer: |
both sites are working: http://screencast.com/t/6ejevJixv7oo http://screencast.com/t/beIfejUj what kind of website You have not working? |
| Question: |
if the account is blocked from different computer sites http://iskra.dp.ua and http://mamov.ru most likely you have blocked my IP |
| Question: |
here is a message while hosting proplachen 170 days:Your hosting account is blocked, the reasons may be as follows: 1. You delayed the payment for hosting, after hosting renewal, the account will be unlocked automatically. 2. You run a test hosting. 3. Your hosting account`s violation of any applicable laws or regulations of our hosting.All the questions You can solve in Your billing account and open a ticket in the section of Those.support, if you do not find the answer. If You are not able to pay, You can defer payment of hosting up to 14 days. For registration deferment see in Your billing account \"suspended hosting\". |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
not ispituju difficulty but traceroute did not give ie gave \"timed out\" just do me white ip it 213.111.246.131 traceroute closed provider |
| Answer: |
well, do the ping to domains. potamu that all sites can see and you most likely have not yet updated DNS potamu that nikachu the lock message on the websites net http://tools.pingdom.com/fpt/#!/dJ9qGC/iskra.dp.ua http://tools.pingdom.com/fpt/#!/bGNyQp/mamov.ru |
| Question: |
https://drive.google.com/file/d/0B3GbL2bUrhxecXdyWHE0REVIMXc/view?usp=sharingс any kmpa facing UI 213.111.246.131 and only on sites http://iskra.dp.ua and http://mamov.ru and subdomain http://m.iskra.dp.ua and I need to work with these sites today. |
| Answer: |
izmenil settings of your satiago writing connection is DNS your Internet provider normal DNS from google 8.8.8.8. in any case You can not rabatt on the website until you have updated DNS |
| Question: |
the provider is not pinned I don`t use my 8,8,8,8 and 8,8,4,4 |
| Answer: |
then strna you rebate because this DNS resolved domains right proof # dig mamov.ru @8.8.8.8
; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.37.rc1.el6_7.5 <<>> mamov.ru @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16708
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;mamov.ru. IN A
;; ANSWER SECTION:
mamov.ru. 3599 IN A 136.243.158.1
;; Query time: 92 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Mar 1 22:42:32 2016
;; MSG SIZE rcvd: 42 # dig iskra.dp.ua @8.8.8.8
; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.37.rc1.el6_7.5 <<>> iskra.dp.ua @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45635
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;iskra.dp.ua. IN A
;; ANSWER SECTION:
iskra.dp.ua. 3599 IN A 136.243.158.1
;; Query time: 80 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Mar 1 22:43:15 2016
;; MSG SIZE rcvd: 45 try to reboot and clear cache of the browser |
| Question: |
check the rights of my account as I can`t back up ISP panel and extract also can not |
| Answer: |
the Question sent to the administrator. wait for amp. |
| Answer: |
ask what the problem is , what error do you see? |
| Question: |
quote \"This error means that while trying to update the file in the archive archiver returned an error.Possible causes of error: no permission to write to the archive file, the archive is partially corrupted. \" when archiving |
| Answer: |
no need to quote, bring the original and where you see it. it is original, without translation. never the texts of the errors do not translate |
| Question: |
Eugene I now translating text in no time I was writing because there is in fact a quotation and implies the submission of the original text again, I can`t back up ISP panel when you click the backup if error there link http://ru.ispdoc.com/index.php/Kb_update_arch_error based on this text I asked to check the law and even when opening files to view or edit also displays the error http://ru.ispdoc.com/index.php/Kb_convert_error |
| Answer: |
utochnyat which files you archives and ratchawithee |
| Question: |
in the header when archiving please quote \"Error: failed to update files in the archive read More \" |
| Question: |
for example the directory m.iskra.dp.ua located in the www directory |
| Question: |
here is another error loading a backup of the file in the directory m.iskra.dp.ua \"Error: Operation failed. The error text: 20160301_135943_70577521.enc.gz More undefined 20160301_135943_70577521.enc.gz\" |
| Question: |
the question arises what to pay money if the transition is put 2 of the site for half a day and there is even the possibility to restore them because elementary functions are not working. |
| Question: |
already several messages alluding to the wrong to access my account http://ru.ispdoc.com/index.php/Kb_operation_error |
| Question: |
check the owner and group for the user ygane |
| Question: |
well done you!! bailed on everything and went to bed. |
| Answer: |
you should the owner and group ygane for all your files |
| Question: |
now`s the time. but in the morning. Thank you so much. |
| Answer: |
thank you for calling tech support. |
| Question: |
you can make the archive root folder of the user ygane with the old server and put the new one in the root? (there are left months of experience) |
| Answer: |
Yes, of course. now do |
| Answer: |
loaded the backup in/var/www/ygane/data/www |
| Question: |
Thank you very much |
| Answer: |
thank you for contacting the technical support |
| Question: |
how can I solve this problem \"For product installation is not in UTF-8 encoding is required, or to set mbstring.func_overload value 0 or the value of mbstring.internal_encoding UTF-8. Otherwise it is recommended to install UTF-8.\"it appears at the beginning of installation of Bitrix |
| Answer: |
Expect a please, a request is sent to the administrator. |
| Question: |
perhaps this error is related to the previous error in the isp http://ru.ispdoc.com/index.php/Kb_convert_error |
| Answer: |
please Wait. |
| Answer: |
utochnyat where you can see the error? this server is optimized for bitrix and such error be not should |
| Question: |
http://mamov.ru/ |
| Answer: |
there is nothing all green 1C-Bitrix: website Management 15.0.6
Pre-test
Mandatory parameters
Your system must meet the mandatory parameters. If any of these parameters, highlighted in red, you must correct it. Otherwise, the website performance is not guaranteed.
the Parameter is Required for the Current value
Version web-servers Apache 1.3 and above 2.2.22
PHP Version 5.3.3 5.3.0 and higher
Installing PHP
safe mode off Off
the Required PHP modules:
MySQL functions Installed Installed
support for regular expressions (Perl-Compatible) Set is set
For product installation in UTF-8
Multibyte String set is Set
mbstring.2 func_overload 2
mbstring.internal_encoding UTF-8 UTF-8
Check disk access
website Scripts must have write access to the files of the website. It is necessary for the operation of the control module structure of the website, downloading files and for system updates that updates the engine to the latest version.
Parameter
Public part of /var/www/ygane/data/www/mamov.EN Available for read and write
- site /var/www/ygane/data/www/mamov.ru/bitrix Available for read and write
File /var/www/ygane/data/www/mamov.ru/index.php Available for read and write
/var/www/ygane/data/www/mamov.ru/bitrix/modules Available for reading and writing
Recommended installation
Settings, which are recommended to be set to appropriate values to ensure full compatibility with the requirements of the product.
the Site will work even if some settings do not meet the recommendations. But in this case, part of the functionality of the site may be unavailable.
the Setting Current value
Processing .htaccess Included Included
Available disk space site of at least 500 Mb 53919.6 Mb
Recommended PHP installation:
available memory of at least 64 Mb, recommended 256 Mb 128M
to let you upload files (file_uploads) is turned on
display errors (display_errors) Included Included
quoting Sybase (magic_quotes_sybase) off Off
the Recommended PHP modules:
MCrypt Installed Installed
Zlib Compression set is Set
GD Library (for graphics) set is Set
Free Type Library Installed Installed |
| Question: |
we reach the step of preliminary verification of all the green push on and at the top of this step appear this error |
| Question: |
and when set to UTF 8 a website does not behave adequate |
| Answer: |
what is preliminary examination? there natadola step, the next step enter details of the connection to the database |
| Answer: |
veronie at the step of preliminary verification all green, nashiem dalee and see invitation the connection settings to the database |
| Question: |
you have set the checkbox for UTF 8? |
| Question: |
https://drive.google.com/file/d/0B3GbL2bUrhxeanlnRDhkZmxTRDQ/view?usp=sharing screen when installing |
| Answer: |
here`s what we see http://piccy.info/view3/9488378/20da697a5abe850c05b493d1b36b8da8/orig with a server you have the website open? pokajet ip or tracing |
| Question: |
https://drive.google.com/file/d/0B3GbL2bUrhxeYVVicDhyakUyanM/view?usp=sharing |
| Question: |
136.243.158.1 |
| Answer: |
who else besides You sees it? we do not see smotriat screen http://piccy.info/view3/9488378/20da697a5abe850c05b493d1b36b8da8/orig |
| Question: |
my ip 213.111.246.131 |
| Question: |
because you set the site encoding to UTF 8 and then the website is not stable that is gives the message \"Error in type of stereomechanical that you are trying to view cannot be shown because it uses an invalid or unsupported form of compression. Please contact the website and inform them about this problem.\" |
| Answer: |
Yes, we set the encoding to utf-8 , it is configured the server. ustanavlivaut in utf-8. all sites on the server raboatyut utf-8 where you see error is oshibku? the Page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.\" |
| Question: |
as I understand it if you claim that \"this server is optimized for bitrix\" that it should work in any encoding Bitrix installed by default but it does not work |
| Answer: |
we asked You to cite where you see error |
| Question: |
and after the installation of UTF 8 that you can check the work above mentioned website http://mamov.ru |
| Answer: |
the site is not yet installed we see the selection menu of the template |
| Question: |
I can not fully install because it bet the error \"Error in type of stereomechanical that you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.Please contact the website and inform them about this problem.\" |
| Answer: |
we see that the site http://mamov.ru/ works, then you set |
| Question: |
Yes, only allowed if you have eliminated the cause of the error then a huge thank you |
| Answer: |
we see now the same site that we were transferred |
| Question: |
Yes |
| Answer: |
ok
|
| Question: |
there was a coding ср1251 and he worked steadily after the transfer, I cleared the cache and the weight came off |
| Answer: |
ok
|
| Question: |
good evening the site does not work http://skarabey.com.ua/ |
| Question: |
error Error type stereomechanical that you are trying to view cannot be shown because it uses an invalid or unsupported form of compression. Please contact the website and inform them about this problem. |
| Answer: |
Hello. utochnyat that you have changed on the website |
| Question: |
dbconn.php |
| Question: |
prescribed (added) @ini_set (\"SMTP\", \"skarabey.com.ua\"); |
| Answer: |
Your answer is not clear. You changed on the website. return prezhdnie settings |
| Question: |
returned |
| Answer: |
what else did you change? |
| Question: |
nothing |
| Answer: |
or rather, how exactly did You made changes to the file?? |
| Question: |
through aysipi panel |
| Answer: |
describe in detail how the modifications were performed in the file |
| Question: |
I went through the file Manager (aysipi panel) added a line @ini_set (\"SMTP\", \"skarabey.com.ua\"); click \"OK\" |
| Answer: |
you haven`t edited the file on my computer? |
| Question: |
no and why because there is an editor in the panel and the encoding may not match the adjustment in windose |
| Question: |
and what the problem was? |
| Answer: |
in the file were BOM usually the BOM is inserted with Notepad . in the isp the first time we see such issue from the editor |
