| Question: |
Hello.I was asked to open a new ticket.On the issue of recovery from your file storage site 1smsbiz.Giza hosting,paid.Tell me what time we can expect results for file recovery? |
| Answer: |
Hello. please Wait, your backup will be restored within the hour. |
| Answer: |
http://loogwes.testv3.testforhost.com/1smsbiz.ru |
| Question: |
Tell me how can I download file this site? |
| Answer: |
the site impossible to download a file. the website consists of files and database. you can download it via ftp and via phpmyadmin you can also do a full backup and download it. full became have all the database files and even the settings panel |
| Question: |
How can I make a full backup and download it? |
| Answer: |
in the control panel there is a menu - backup. there you can do a full backup
http://ded07.net/ help on how to use the panel
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| Question: |
Hello.Did not understand your instructions.There is a detailed video how to transfer a full backup to another hosting,so just working through the domain correctly how using this: http://loogwes.testv3.testforhost.com/1smsbiz.ru/? |
| Answer: |
To migrate you need to create a backup of the site folder and exported the database dump of the website, copy them to the hosting via FTP and raspakovatj, the database dump to import. |
| Question: |
Through you can get help with file transfer to third party hosting? |
| Answer: |
but what You are not satisfied with our hosting service? |
| Answer: |
we transfer files to our hosting. |
| Question: |
Earlier already wrote that your hosting satisfied.Paid for in the years ahead other hosting.You have detailed video instructions on how to transfer from one web host to third-party correctly all the files on the new domain? |
| Answer: |
Check amps. far this is where You want to move your website? |
| Answer: |
Video instructions there. You are migrating a website from us or for us? |
| Question: |
Hosting beget.giv under the folder of the domain http: // ihappy.expert/test Transfer from you to beget.ru |
| Answer: |
we carry only us. utochnyat for some prichny You transfer the website to another host? |
| Question: |
In the correspondence above view please.I need a solution to the issue with the transfer of the site,and is not empty correspondence with new people in tech Support. |
| Answer: |
name known features of other hosting. assistance with relocation the duty of the host to which you budeet to host a website. normal hosting always help with this issue. we always move our clients ` websites on our hosting. unless your new host is not such a free service? |
| Question: |
I will clarify,thank you for the tip. |
| Answer: |
ok |
| Question: |
Please remind the data to the FTP access? |
| Answer: |
email settings sent to Your Inbox. |
